A
Call Intelligence
None with Ankit Patro — Feb 14, 2026 15:27
Deal Lost
Cold
Call History
5 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
10.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Ankit Patro
Ankit Patro skipped both rapport building and needs discovery on call with None.
No Close Attempt: Ankit Patro
Ankit Patro did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Lead Type
follow_up
Conversation Flow
Opening Type
warm_callback
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:22 (22s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
10
Rep Words / Customer Words
18 / 21
Rep Longest Monologue
4s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 4.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Logistics
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Time constraint
main aapko bhi half an hour mein call back kar doon
|
logistics | Rep | Yes | proactive rescheduling | Good |
Key Moments
200:12
Rep Identification
Rep identifies as 'Ankit from IO Chennai' establishing brand context.
00:18
Callback Agreement
Rep defers the conversation to a better time, maintaining the lead.
Topics Discussed
Missed call
Identity verification
Rescheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Asking who called. |
| Closing | 2 | neutral | Agreed to callback. |
Call Transcript
Click to expand
Speaker 0
0.85s
Hello.
Speaker 1
1.11s
Hello.
Speaker 0
2.87s
Bataiye.
Speaker 1
4.51s
Call aaya tha sir.
Speaker 0
6.29s
Mere ko call aaya tha ek number se.
Speaker 1
8.51s
Kaun baat kar rahe hain?
Speaker 0
9.77s
Ankit Ankit.
Speaker 0
12.71s
Ankit from IO Chennai.
Speaker 1
18.29s
Okay sir, main aapko bhi half an hour mein call back kar doon.
Speaker 0
21.13s
Haan ji, haan ji, okay.