A
Call Intelligence
None with Ankit Patro — Feb 15, 2026 12:35
Deal Lost
Cold
Call History
7 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Ankit Patro
Ankit Patro skipped both rapport building and needs discovery on call with None.
No Close Attempt: Ankit Patro
Ankit Patro did not attempt to close on call with None. Coaching opportunity.
Low Performance: Ankit Patro
Ankit Patro scored 1.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Malayalam
Brand Awareness
none
Brand Sentiment
neutral
Readiness to Buy
Cold
Lead Type
follow_up
Conversation Flow
Opening Type
other
Opening Quality
poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:08 (8s)
Primary Language
Malayalam
Secondary Language
English
Code Switching
High
Total Speaker Turns
4
Rep Words / Customer Words
3 / 26
Rep Longest Monologue
1s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy/Occupied
Coming down actually, you need to lift lift. Come come come.
|
time | Customer | No | Poor |
Key Moments
100:00
Call Start
Customer is immediately heard talking to someone else or describing a situation involving a lift, indicating they are not ready for a call.
Resistance Signals
2
distraction
abrupt_ending
Topics Discussed
Immediate physical environment
Lifting/Moving objects
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| entire_call | 1 | neutral | Customer is focused on a physical situation ('need to lift') rather than the call. |
Call Transcript
Click to expand
Speaker 0
0.01s
Coming down. Come bro, they are making a hell. No no no, coming down actually, you need to lift lift. Come come come.
Speaker 1
4.51s
Aa okay.
Speaker 1
5.43s
Namukku
Speaker 0
7.23s
Aage aage aage.