A
Call Intelligence
Ankita with Ankit Patro — Feb 15, 2026 04:46
Deal Lost
Warm
Call History
7 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
7.0/10
Conversion Probability
20.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Ankit Patro
Ankit Patro did not attempt to close on call with Ankita. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
other
Conversation Flow
Opening Type
inquiry_response
Opening Quality
Functional
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:28 (29s)
Primary Language
English
Secondary Language
Hindi/Odia
Code Switching
Low
Total Speaker Turns
11
Rep Words / Customer Words
26 / 35
Rep Longest Monologue
3s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Moderate
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:14
Time Commitment
Customer commits to being there within 30 minutes.
00:25
Urgency Push
Agent pushes for speed ('Quick, quick, quick').
Trust Signals
2
Agreement to meet
Specific time commitment
Enthusiasm Signals
2
Quick response
Use of 'Perfect'
Topics Discussed
Arrival time
Meeting start time
Travel duration
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirming arrival. |
| Closing | 2 | positive | Agreement on timing ('Perfect. Okay.') |
Call Transcript
Click to expand
Speaker 0
1.73s
Hello.
Speaker 1
2.81s
ankita are you coming here?
Speaker 0
4.57s
si ai ai kammi.
Speaker 1
6.23s
dhvanyal kaam.
Speaker 0
8.69s
ven you are starting.
Speaker 1
11.47s
you're probably five thirty you're starting.
Speaker 0
14.47s
okay fine. give me thirty minutes within thirty minutes time will be there.
Speaker 1
19.71s
so it will be thirty minutes.
Speaker 0
22.47s
five fifteen five twenty I will be there okay. we will start together.
Speaker 1
25.11s
Quick, quick, quick.
Speaker 0
27.59s
Perfect.
Speaker 0
28.41s
Okay.