A
Call Intelligence
None with Ankit Patro — Feb 19, 2026 22:54
Deal Lost
Cold
Call History
2 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2Low Performance: Ankit Patro
Ankit Patro scored 0.0/10 on call with None. Review recommended.
No Close Attempt: Ankit Patro
Ankit Patro did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Telugu
Brand Awareness
none
Brand Sentiment
neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
other
Opening Quality
poor
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:28 (29s)
Primary Language
Telugu
Secondary Language
English
Code Switching
Low
Total Speaker Turns
19
Rep Words / Customer Words
28 / 32
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:03
Identity confusion
Agent mentions 'dosa teki nuvvu phone chesevaadu nenu kaadu' (I am not the one who called you for dosa), indicating a personal or mistaken identity context.
00:16
Personal update
Customer mentions just returning from shopping, confirming the casual nature of the call.
Confusion Signals
1
The customer asks 'Hello edi chesthunnaavu?' (Hello, what are you doing?) suggesting they don't recognize this as a business call.
Topics Discussed
Personal activities
Shopping
Sleeping
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Casual greeting. |
| middle | 2 | positive | Discussing shopping and sleeping. |
| closing | 3 | neutral | Quick sign-off. |
Call Transcript
Click to expand
Speaker 1
0.25s
Hello.
Speaker 0
0.25s
Hello, aa cheppura basically.
Speaker 1
1.61s
Beligalu.
Speaker 0
2.67s
Hello
Speaker 1
3.53s
Um are dosa teki nuvvu phone chesevaadu nenu kaadu.
Speaker 0
4.43s
Arey.
Speaker 0
7.01s
Hello edi chesthunnaavu?
Speaker 1
7.79s
Hello
Speaker 1
9.87s
Etle korchunnaanu.
Speaker 0
11.21s
Padukunnavaa? Sare sare sare sare ayithe.
Speaker 1
11.83s
Pettukunnaavaa sare sare.
Speaker 1
14.71s
Nobo
Speaker 0
16.59s
Ippude vachinaanu shopping nunchi.
Speaker 1
19.45s
Aa sare varam.
Speaker 0
20.35s
Anage unnaam.
Speaker 0
21.71s
Aa
Speaker 1
23.11s
Okay.
Speaker 0
24.53s
Sare sare sare ayithe.
Speaker 1
26.21s
Munna pahunchi.
Speaker 0
27.87s
Aa sare.