A
Customer None
Phone +919337905450
Rep Ankit Patro
Date 2026-02-19 22:54
Duration 0:03
Source None

Call History

2 attempts
Total Attempts2
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time0.6 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Ankit Patro

Ankit Patro scored 0.0/10 on call with None. Review recommended.

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No Close Attempt: Ankit Patro

Ankit Patro did not attempt to close on call with None. Coaching opportunity.

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No Rapport or Discovery: Ankit Patro

Ankit Patro skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Unknown
Language Preference Malayalam/English
Brand Awareness None
Brand Sentiment Neutral
Readiness to Buy Cold
Lead Type follow_up

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:03 (4s)
Primary Language Malayalam
Secondary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 4
Rep Longest Monologue 0s
Customer Longest Monologue 3s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Connection
The customer answers but the call terminates almost immediately.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Customer just acknowledged the call.

Call Transcript

Click to expand
Source File +919337905450 19-2-2026, 10-54-9pm.mp3
Transcript +919337905450_19-2-2026,_10-54-9pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #18990