A
Call Intelligence
None with Ankit Patro — Feb 20, 2026 18:12
Deal Lost
Cold
Call History
5 attemptsRep Performance
6.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
20.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Ankit Patro
Ankit Patro skipped both rapport building and needs discovery on call with None.
No Close Attempt: Ankit Patro
Ankit Patro did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
low
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
follow_up
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:38 (39s)
Primary Language
English
Code Switching
None
Total Speaker Turns
17
Rep Words / Customer Words
62 / 51
Rep Longest Monologue
8s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently busy/at an event
I'm still in that event. Sorry. Can you can you connect back later on?
|
time | Customer | Yes | agreement and scheduling | Good |
Key Moments
200:07
Customer interruption
Customer immediately signals they are unavailable, shifting the call from a sales attempt to a scheduling task.
00:26
Rep's 'random guess' question
Rep attempts to secure a commitment for a follow-up time rather than leaving it open-ended.
Resistance Signals
2
I'm still in that event
Can you connect back later on?
Topics Discussed
Availability
Scheduling
Referral source
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Greeting and identification. |
| Middle | 2 | neutral | Politely stating they are busy at an event. |
| Closing | 3 | neutral | Agreeing to connect tomorrow. |
Call Transcript
Click to expand
Speaker 0
0.17s
Hello.
Speaker 1
0.95s
Hello.
Speaker 0
1.59s
Yes.
Speaker 1
1.87s
Hello. Arun the site from Info Marketing, he told me to call you after. I mean I'm still in cutting, right?
Speaker 0
7.25s
I'm still in that event. Sorry. Can you can you connect back later on? I'm still in that event.
Speaker 1
10.35s
Correct.
Speaker 1
14.99s
so
Speaker 0
16.21s
No issue. I will call you back from my side.
Speaker 1
19.93s
uh sure. no. but like a random guess like when you gonna call.
Speaker 0
20.85s
Okay.
Speaker 0
24.65s
yes please.
Speaker 1
26.15s
any random guess like when you gonna call at which time?
Speaker 0
29.69s
aa tomorrow probably i will be free. so maybe i will call tomorrow.
Speaker 1
34.39s
Okay then no problem. Okay.
Speaker 0
35.93s
Okay.
Speaker 0
37.67s
yaa fine.
Speaker 1
37.93s
Thank you.