A
Call Intelligence
Ankit with Aryan — Feb 20, 2026 15:01
Deal Lost
Warm
Call History
5 attemptsRep Performance
8.0/10
Pitch Effectiveness
5.0/10
Engagement
6.0/10
Conversion Probability
40.0%
Personalization
7.0/10
Technical Quality
6.0/10
Active Alerts
1No Close Attempt: Aryan
Aryan did not attempt to close on call with Ankit. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
follow_up
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
0
Pitch Start
15% into call
Pitch Approach
Service-oriented
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:53 (53s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
21
Rep Words / Customer Words
84 / 58
Rep Longest Monologue
12s
Customer Longest Monologue
10s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Slightly Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently occupied in an event
right now I'm in event. I'm completely occupied.
|
time | Customer | Yes | agreement and reschedule | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| content creation services | Rep | -- | Neutral | UGC, commercial ads, influencer marketing |
Key Moments
300:08
Context Setting
Rep establishes the reason for the call and the brand connection.
00:31
The Pivot
Customer stops the pitch to reschedule, indicating high intent but low immediate availability.
00:50
Name Exchange
Solidifies the relationship for the follow-up call.
Trust Signals
2
Customer shared their name
Customer invited a callback at a specific time
Enthusiasm Signals
1
we will have a good conversation
Resistance Signals
1
Time constraint (currently in an event)
Topics Discussed
Content Creation
UGC
Influencer Marketing
IO Fitness
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledging the call. |
| Pitch | 2 | neutral | Customer interrupts to explain they are at an event. |
| Closing | 3 | positive | Friendly agreement to talk later. |
Call Transcript
Click to expand
Speaker 1
0.17s
hello.
Speaker 0
0.49s
Hello.
Speaker 1
1.09s
yes vandhu
Speaker 0
1.25s
Yes.
Speaker 0
2.73s
Orange site from N. P. M. T.
Speaker 1
5.25s
from where?
Speaker 0
6.49s
influ marketeering.
Speaker 1
7.77s
oke.
Speaker 0
8.97s
So last time we had a call regarding uh some content creation for IO Fitness. So we are a content creation agency and we make uh content for the brands like yours.
Speaker 1
20.17s
okay.
Speaker 0
21.41s
Yeah, so mainly your
Speaker 1
22.15s
So mainly you are creating you are into content space, right?
Speaker 0
25.79s
Yeah, we are like a communication agency. We make contents like UGC commercial ads, influencer market, mass influencer market.
Speaker 1
31.75s
Okay. Aryan Aryan let's do one thing let's have a call after six o'clock because right now I'm in event. I'm completely occupied. It's it will work for you right?
Speaker 0
42.21s
aa after six
Speaker 1
43.69s
ya after six you call me we will have a good conversation.
Speaker 0
47.05s
Okay, perfect.
Speaker 1
47.73s
perfect, perfect. thank you.
Speaker 0
48.97s
so your good name please?
Speaker 1
50.51s
Ankit.
Speaker 0
51.53s
Ankit sir okay done thank you.