A
Call Intelligence
None with Ankit Patro — Feb 17, 2026 07:36
Deal Lost
Cold
Call History
4 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Ankit Patro
Ankit Patro scored 1.0/10 on call with None. Review recommended.
No Close Attempt: Ankit Patro
Ankit Patro did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Ankit Patro
Ankit Patro skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Hindi
Brand Awareness
none
Brand Sentiment
neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
unknown
Lead Type
inbound
Conversation Flow
Opening Type
other
Opening Quality
poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:19 (20s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
11
Rep Words / Customer Words
12 / 18
Rep Longest Monologue
2s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Trust/Privacy
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Source of contact
Number kahan se mila?
|
trust/privacy | Customer | No | evasive | Poor |
Key Moments
200:15
Privacy Inquiry
Customer asks how the rep got their number, indicating a lack of brand recognition or prior context.
00:18
Rep's evasive response
Rep fails to provide a professional answer to the source of the lead, ending the call's productivity.
Resistance Signals
1
Number kahan se mila?
Confusion Signals
2
Yes, who is this?
Kaun hai?
Topics Discussed
Identity verification
Location
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Standard greeting. |
| identification | 2 | neutral | Asking 'Who is this?' and 'Where did you get the number?' |
Call Transcript
Click to expand
Speaker 0
0.47s
Hello.
Speaker 1
2.69s
Hello.
Speaker 0
3.63s
Yes, who is this?
Speaker 1
5.97s
Aap bhai.
Speaker 0
8.09s
Kaun hai?
Speaker 0
9.07s
The event.
Speaker 1
10.01s
Kaun se ho?
Speaker 0
11.69s
Tum kahan se ho?
Speaker 1
13.59s
Madras hai.
Speaker 0
15.77s
Number kahan se mila?
Speaker 1
18.55s
Yeh hi toh main socha hun.