A
Customer Ruuchi
Phone +919711560610
Rep Amal
Team Sales
Date 2026-02-21 10:07
Duration 0:01
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | Age | AIWO Health
Platformig
Lead DateFeb 16, 2026
CityNew Delhi

Call History

2 attempts
Total Attempts2
First CallFeb 18, 2026
Last CallFeb 21, 2026
Total Talk Time0.1 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Amal

Amal did not attempt to close on call with Ruuchi. Coaching opportunity.

!

No Rapport or Discovery: Amal

Amal skipped both rapport building and needs discovery on call with Ruuchi.

!

Low Performance: Amal

Amal scored 0.0/10 on call with Ruuchi. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Female
Brand Awareness Lead Form Submitter
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Self
Lead Type other
Campaign Source Meta | Leads | Age | AIWO Health

Conversation Flow

Opening Type failed_connection
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:01 (1s)
Primary Language
Code Switching None
Total Speaker Turns 0
Rep Words / Customer Words 0 / 0
Rep Longest Monologue 0s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Initiation
Call ended almost immediately (1 second duration).

Resistance Signals

1
Immediate hang-up or non-response

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral No interaction recorded.
Source File +919711560610 21-2-2026, 10-7-32am.mp3
Transcript +919711560610_21-2-2026,_10-7-32am_transcript.json
Ingested 2026-03-01 11:19
Call ID #18974