A
Call Intelligence
Vikranth Reddy with Amal — Feb 21, 2026 11:33
Deal Lost
Cold
Lead Source
Meta AdsCall History
4 attemptsRep Performance
5.0/10
Pitch Effectiveness
4.0/10
Engagement
4.0/10
Conversion Probability
10.0%
Personalization
4.0/10
Technical Quality
7.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Language Preference
Telugu/English
Brand Awareness
low
Brand Sentiment
neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
uncertain
Lead Type
b2c
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
25% into call
Pitch Approach
educational
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
other
Call Structure
Duration
1:34 (94s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
18
Rep Words / Customer Words
168 / 54
Rep Longest Monologue
13s
Customer Longest Monologue
7s
Silence Gaps (>2s)
2 (max 3.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
None
Script Adherence
Moderate
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Price/Need for consideration
okay we'll let you know. okay.
|
price | Customer | No | deferral | Poor |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| epigenetic test | Rep | 65250.00 | Negative | Main product pitch involving blood collection and US lab processing. |
| aiwo 181 blood test | Rep | -- | Neutral | Secondary test done in India with faster results. |
Key Moments
300:37
Biological Age Explanation
Core value proposition delivered.
01:16
Price Reveal
The 65,250 INR price point causes an immediate shift in customer engagement.
01:22
Customer Brush-off
Customer ends the conversation with 'we'll let you know'.
Resistance Signals
2
Short responses
Immediate deferral after price
Topics Discussed
Biological Age
Organ Age
Blood Collection
US Lab Testing
Doctor Consultation
Pricing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Responsive but brief. |
| pitch | 2 | neutral | Listens without asking questions. |
| closing | 3 | neutral | Quickly ends call after price reveal. |
Call Transcript
Click to expand
Speaker 1
0.23s
Hello.
Speaker 1
1.71s
halo. hai sir dis is vikrant reddy rait?
Speaker 1
7.01s
hello? cheppandi?
Speaker 1
10.05s
aa sir do you speak english?
Speaker 1
14.59s
Hello. Yes, tell me please. Sir, you had enquired about the IOH test. I'm calling
Speaker 0
20.81s
from IO. So, have you heard about IO?
Speaker 0
28.23s
uh you are enquired about the age sir. so it's a test which will determine your biological age. so there's a difference between your actual age and your body's age.
Speaker 1
34.49s
So then
Speaker 0
37.65s
So this test will help you to find your actual age, your rate of aging, every year how many years you are getting aged and we'll find it by measuring your 11 organs age.
Speaker 1
37.85s
So this is
Speaker 0
48.53s
so we actually collect your blood from your home and we send it to california in the u.s.a.
Speaker 0
53.43s
and four to six weeks it will take for the results to come.
Speaker 0
57.73s
And also in this there is another test called the IO 181 test which will be done in India itself. So that result you'll get in 5 days. And you'll be getting a doctor consultation, dietician consultation, everything is involved.
Speaker 0
71.93s
ven aar yu praaning tu teek dis?
Speaker 1
75.39s
Hello?
Speaker 0
76.53s
aa this is the question.
Speaker 1
76.67s
This is 65250.
Speaker 1
82.19s
hello. okay we'll let you know. okay. i have shared you the details in whatsapp sir. please go through that and i will call you back tomorrow.
Speaker 1
91.35s
vi liṭ yu nāi vi vi kāl yu. oke oke sar. thyānkyu.