A
Call Intelligence
Sumit Agarwal with Abijith — Feb 20, 2026 17:34
Deal Lost
Cold
Lead Source
Meta AdsCall History
4 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with Sumit Agarwal. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Sumit Agarwal.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
failed_connection
Opening Quality
Low
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:19 (20s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
21 / 0
Rep Longest Monologue
5s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:12
Voicemail Message Start
Agent identifies himself and the company to the lead's voicemail.
Resistance Signals
1
Unanswered call
Topics Discussed
Call back request
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail system. |
Call Transcript
Click to expand
Speaker 1
0.01s
has been forwarded to voicemail.
Speaker 1
2.49s
The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
12.17s
hello amit.
Speaker 0
14.01s
abhijit this side from ivo health care center. please give me a call back whenever you are free thank you.