A
Call Intelligence
Vijay Ajmera with Abijith — Feb 19, 2026 16:55
Deal Lost
Cold
Lead Source
Meta AdsCall History
3 attemptsRep Performance
7.0/10
Pitch Effectiveness
5.0/10
Engagement
6.5/10
Conversion Probability
0.0%
Personalization
6.0/10
Technical Quality
7.0/10
Active Alerts
1Poor Objection Handling: Abijith
Abijith handled only 0% of 2 objections on call with Vijay Ajmera.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi/English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Decision Maker
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
3
Pitch Start
39% into call
Pitch Approach
Product-centric
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
polite_decline
Call Structure
Duration
3:23 (204s)
Primary Language
Hindi
Secondary Language
English
Code Switching
High
Total Speaker Turns
47
Rep Words / Customer Words
342 / 118
Rep Longest Monologue
20s
Customer Longest Monologue
13s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
None
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
No
Total Objections
2
Handled Successfully
0
Handling Rate
0%
Dominant Category
Need
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Professional Autonomy/Redundancy
nahi I I am myself I am a doctor. and I only get it done... which are required only required parameters.
|
product_fit | Customer | No | acceptance | Average |
|
Price/Value Mismatch
I don't get all parameters. Most of them are now within normal.
|
price | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Customer | 18000.00 | Negative | Comprehensive health screening with 108 biomarkers and doctor consultation. |
Key Moments
300:48
Diabetes Disclosure
Identified a clear medical need/hook for the service.
02:30
Price Reveal
The 18,000 INR price point triggered the customer's professional defense.
02:40
Professional Reveal
Customer reveals he is a doctor, effectively ending the sales opportunity for a standard screening package.
Discovery Questions
3
Q1
main kaaran jaan sakta hoon sir like aapko kuch health condition wagairah hai?
Q2
full body checkup bhi karvate hain aap?
Q3
vich stet yu ar fram thar?
Trust Signals
1
Shares specific medical data (HbA1c frequency)
Resistance Signals
2
Questioning the price immediately
Stating he only does 'required' parameters
Topics Discussed
Preventive Care
Diabetes Management
HbA1c Testing
Full Body Checkups
Biomarkers
Online Consultation
Pricing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Curious about who is calling. |
| Discovery | 2 | neutral | Shares medical history and diabetic status. |
| Pitch/Pricing | 3 | neutral | Questions the price and necessity of all parameters. |
| Closing | 4 | neutral | Politely declines based on professional background. |
Call Transcript
Click to expand
Speaker 1
0.43s
Hello.
Speaker 0
1.37s
haa kon hai?
Speaker 1
3.17s
sar main abhijit baat kar raha hoon sar ivo health care center se.
Speaker 0
8.25s
aayo health care.
Speaker 1
10.15s
haa sir.
Speaker 0
12.25s
Vo kiddhar hai?
Speaker 1
13.71s
so sir hum log chennai based company hai and hum log preventive care pe focus karte hain sir. aur like last week hum log ek campaign run kiye the jisme hamara question ye tha ki aap regularly medical checkups vagairah karvate hain ya nahi bolke.
Speaker 0
30.27s
Hmm.
Speaker 1
30.93s
to aapne enter kiya tha sir aap regularly checkup karwate hain.
Speaker 0
35.65s
Hmm right.
Speaker 1
36.19s
right? to wo like main kaaran jaan sakta hoon sir like aapko kuch health condition wagairah hai? nahi to aisi annually 3-4 times karwate hain jaise precautionary method jaisa.
Speaker 0
48.33s
nahi vo diabetes hai mere ko.
Speaker 1
52.19s
okay. to h1b a1 free ka.
Speaker 0
56.13s
HBA one thi toh main every three months karvata hoon.
Speaker 1
60.95s
okay okay. to abhi
Speaker 1
63.97s
For all
Speaker 0
64.49s
or all other parameters also
Speaker 1
67.61s
ya.
Speaker 0
68.81s
ai get it tag biyaan.
Speaker 1
71.19s
okay. so like full body checkup bhi karvate hain aap.
Speaker 0
75.17s
nahi blood test sab karva leta hoon. full body saal mein ek baar karvata hoon.
Speaker 1
80.83s
okay. to sir like hum logon ka bhi ek service hai wherein its called ivo advanced one eighty one sir.
Speaker 1
87.89s
jismein aapko ek sau aath biyomarkers cover ho jaati hai. to ek sau aath parameters aur ismein tumor panels include karte hain, FTD panel, hormone panel and then all the other panels like lipid profile, diabetic profile everything sir.
Speaker 0
103.35s
Achha. To what are your how much do you charge for that? To sir
Speaker 1
104.05s
So
Speaker 1
107.39s
So sir for this 181 yeah so for the 181 test like I said it includes all those arthritis kidney pancreas liver thyroid and heart as well and we include omega 3 omega 6 test as well sir. Okay.
Speaker 0
109.09s
181
Speaker 1
122.53s
And then we follow up with a doctor consultation and a dietician consultation which is included in the price and for all of
Speaker 0
128.83s
online consultation.
Speaker 1
131.89s
es. ya. so laik menu vich stet yu ar fram thar?
Speaker 0
136.79s
aam phom gujarat.
Speaker 1
137.97s
Gujarat okay so our location is at Chennai so we will have it done online itself via video calls. So our doctor would be connecting with you once the report has been generated doctor and a dietician will be connecting with you to provide you with a diet chart as well. So all of this can be covered in just eighteen thousand rupees sir.
Speaker 0
158.91s
oke oke oke.
Speaker 1
160.25s
ya.
Speaker 0
160.63s
nahi I I am myself I am a doctor.
Speaker 1
163.83s
oke.
Speaker 0
165.39s
and I only get it done.
Speaker 1
169.95s
ya.
Speaker 0
170.55s
which which are required only required parameters.
Speaker 1
173.83s
okay.
Speaker 1
175.19s
oke.
Speaker 0
175.99s
I don't get all parameters. Most of them are now within normal.
Speaker 1
180.23s
Yeah.
Speaker 1
183.37s
Yeah.
Speaker 0
183.75s
it feels as to
Speaker 1
187.59s
yes.
Speaker 0
189.07s
to get it done. Ya.
Speaker 1
192.33s
ya. yes. so like uh you wouldn't be interested in this is what i'm hearing.
Speaker 0
197.49s
No no no no no.
Speaker 1
198.75s
oke oke sir no worries. anyways thank you for your time mr. ajay.