A
Call Intelligence
Himanshu Arora with Abijith — Feb 14, 2026 17:26
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
5.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Abijith
Abijith did not attempt to close on call with Himanshu Arora. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Start
40% into call
Pitch Approach
Problem-solution (preventative health)
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:29 (30s)
Primary Language
English
Code Switching
None
Total Speaker Turns
12
Rep Words / Customer Words
48 / 31
Rep Longest Monologue
8s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy / In a meeting
I am just getting into a meeting. So if you can message me I'll call you back is that okay?
|
time | Customer | Yes | agreement and follow-up | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| master health checkup | Rep | -- | Neutral | Initial discovery/pitch phase |
Key Moments
100:21
Customer interrupts to mention a meeting.
Ends the sales opportunity for this specific call.
Discovery Questions
1
Q1
understand if you're a person who uh does regular blood checkups
Resistance Signals
1
I am just getting into a meeting
Topics Discussed
Introduction
Blood checkups
Full body checkups
Meeting conflict
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite greeting. |
| Pitch | 2 | neutral | Politely cut the rep off due to a meeting. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello.
Speaker 0
0.21s
yaa good evening.
Speaker 1
2.65s
Good evening.
Speaker 0
3.19s
aam aar speaking to himanshu?
Speaker 1
5.51s
Who is this?
Speaker 0
6.15s
uh sir my name is abhijit and i'm calling from ivo health care center from chennai.
Speaker 1
11.27s
oke tel mi.
Speaker 0
12.17s
Yeah, so basically I was calling to uh understand if you're a person who uh does regular blood checkups and something like that, so full body checkups.
Speaker 1
21.75s
I am just getting into a meeting. So if you can message me I'll call you back is that okay?
Speaker 0
27.11s
Sure, sure.
Speaker 1
28.03s
Okay.
Speaker 0
28.41s
Okay. Thank you.