A
Call Intelligence
Jishu Jaiswal with Abijith — Feb 17, 2026 09:23
Deal Lost
Warm
Lead Source
Meta AdsCall History
4 attemptsRep Performance
8.0/10
Pitch Effectiveness
2.0/10
Engagement
6.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with Jishu Jaiswal. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Jishu Jaiswal.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
40% into call
Pitch Approach
Company-centric
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:27 (27s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
11
Rep Words / Customer Words
48 / 32
Rep Longest Monologue
5s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Slightly Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy/Wrong time
Can we have this conversation maybe at four PM in the evening?
|
time | Customer | Yes | agreement and confirmation | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| preventive care | Rep | -- | Neutral | Introduction of company services. |
Key Moments
200:15
Customer Interruption
Customer demonstrates high brand awareness and takes control of the call schedule.
00:21
Callback Agreement
Rep secures a specific time for the next touchpoint.
Trust Signals
1
Customer states 'I know about you guys'
Resistance Signals
1
Time-based resistance (busy at the moment)
Topics Discussed
Company Introduction
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges identity. |
| Interruption | 2 | neutral | States knowledge of brand and requests time shift. |
| Closing | 3 | positive | Agrees to the 4 PM slot. |
Call Transcript
Click to expand
Speaker 0
0.57s
Hello.
Speaker 1
1.27s
Hello.
Speaker 0
2.29s
Yeah, good morning. Am I speaking to Jishu?
Speaker 1
5.71s
yes.
Speaker 0
6.43s
Sir, my name is Abhijit and I'm calling from Ivo Healthcare Center from Chennai.
Speaker 1
11.21s
oke.
Speaker 0
11.83s
Yeah, so basically we are a preventive care company and
Speaker 1
15.79s
I know about you guys. Can we have this conversation maybe at four PM in the evening?
Speaker 0
21.87s
ol raait yaa dyaat varks. aayil giv yu yaar kaal baaak aaphṭar 4 o'clock dhyaan.
Speaker 1
24.85s
Yeah yeah yeah. All right yeah. Thank you.
Speaker 0
25.53s
All right, yeah. Thank you.