A
Customer Hubert Didymus
Phone +919884608556
Rep Abijith
Team Sales
Date 2026-02-11 16:22
Duration 0:13
Source None

Call History

8 attempts
Total Attempts8
First CallJan 28, 2026
Last CallFeb 11, 2026
Total Talk Time0.7 min
Other RepsAmal, Amal, Amal, Amal, Amal
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Abijith

Abijith skipped both rapport building and needs discovery on call with Hubert Didymus.

!

Low Performance: Abijith

Abijith scored 1.0/10 on call with Hubert Didymus. Review recommended.

!

No Close Attempt: Abijith

Abijith did not attempt to close on call with Hubert Didymus. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 8
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness none
Readiness to Buy Cold
Lead Type outbound

Conversation Flow

Opening Type failed_connection
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:13 (14s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 6 / 38
Rep Longest Monologue 2s
Customer Longest Monologue 9s
Silence Gaps (>2s) 1 (max 2.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:11
Agent identification
Agent identifies as Abhijit from Aiwo Health to the voicemail system.

Topics Discussed

Voicemail

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919884608556 11-2-2026, 4-22-47pm.mp3
Transcript +919884608556_11-2-2026,_4-22-47pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #18921