A
Call Intelligence
Va Msi Chunduru with Abijith — Feb 16, 2026 15:30
Deal Lost
Warm
Lead Source
Meta AdsCall History
5 attemptsRep Performance
7.5/10
Pitch Effectiveness
7.0/10
Engagement
7.0/10
Conversion Probability
40.0%
Personalization
6.0/10
Technical Quality
8.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Skeptical
Budget Sensitivity
High
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
0
Pitch Approach
Feature-heavy
Closing Attempt
Yes
Closing Technique
assumptive_close
Call Ending
other
Call Structure
Duration
3:58 (238s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
55
Rep Words / Customer Words
582 / 114
Rep Longest Monologue
31s
Customer Longest Monologue
11s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
6
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
1
Handling Rate
50%
Dominant Category
Price
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Price is too high
eighteen thousand... how much it will cost normally?
|
price | Customer | Yes | value stacking & competitive comparison | Good |
|
Value/Worth concern
I am asking whether it is required means that much spending it is worth.
|
value | Customer | Yes | longevity/holistic health pitch | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | 18000.00 | Negative | Full body comprehensive advanced checkup |
Key Moments
301:39
Price Reveal
The 18,000 INR price point creates immediate friction and shifts the tone to negotiation.
02:26
Customer Price Anchor
Customer reveals he usually spends 2,000-3,000 INR, highlighting a massive value gap.
03:34
The 'Worth' Ultimatum
Customer explicitly states he will only opt-in if the sample report proves the value.
Trust Signals
2
Agreement to review sample report
Confirmation of pin code and serviceability
Resistance Signals
3
Direct price objection
Comparison to 2k-3k market rates
Questioning the 'worth' of the spending
Confusion Signals
1
Uncertainty about why 183 markers are necessary vs standard tests
Topics Discussed
Pin code serviceability
Home sample collection
183 Biomarkers
Tumor/Steroid/STD panels
Omega 3 & 6
Doctor/Dietician consultation
Pricing vs Apollo
Longevity
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Willing to listen to the service details. |
| Price Reveal | 2 | negative | Surprised by the 18k price tag. |
| Closing | 3 | neutral | Agrees to review the report but remains non-committal. |
Call Transcript
Click to expand
Speaker 0
0.17s
yes.
Speaker 1
0.85s
yes sir abhijit desai. i was speaking to you right now.
Speaker 0
4.19s
ya ya please.
Speaker 1
5.11s
Yeah, so basically I checked the pin code, it is five lakh uh five seven triple zero one, right?
Speaker 0
12.69s
Yes.
Speaker 1
13.19s
Yeah, and we do have service there. So basically how it goes is our lab technicians will be visiting your doorstep and they'll be collecting the blood sample and urine sample and be sending it to us. So like, uh yeah. So also about the test, like I was trying to say that we have 183 biomarkers in it, right?
Speaker 1
31.25s
So unlike the normal test that you get done outside wherein only seventy to eighty markers are covered.
Speaker 0
31.49s
of
Speaker 1
37.13s
our test it's a full body comprehensive advanced checkup. where you'll be getting a full on image of your health status is at this moment in time.
Speaker 0
41.91s
very
Speaker 1
47.21s
Okay. And the special markers that we include are tumor panels, steroids panels, STD panel and iron panel sir. So other than that, thyroid panel is there, heart, diabetes, liver, pancreas, kidneys, arthritis and the whole of lipid profile is covered in this single test.
Speaker 0
47.31s
Okay.
Speaker 0
64.39s
Okay.
Speaker 1
64.89s
And also one of the main factor is that since like I told you it's a full on body checkup right.
Speaker 0
71.19s
Okay.
Speaker 1
71.67s
So to uh with deliver on that promise we are also including an omega three and omega six test. To understand your brain and heart.
Speaker 0
79.75s
Okay.
Speaker 1
80.19s
Okay, so with all of these uh tests are included in this and also about that we are also providing a doctor consultation and then a dietician consultation. We'll be helping you uh create your own diet chart as well.
Speaker 1
93.73s
Yeah. So do you have any questions or queries sir about this?
Speaker 0
97.85s
how much it will cost?
Speaker 1
99.47s
So for all the services that I've just listed to you, right? So all of this can be done at just eighteen thousand rupees.
Speaker 0
106.17s
eighteen thousand
Speaker 1
107.21s
yes.
Speaker 0
108.55s
how much it will cost normally?
Speaker 1
111.23s
It is eighteen thousand only sir. Like I said right it is covering the whole of panel. So if you do all these tests separately uh it will cost you more than eighteen thousand in fact.
Speaker 1
121.91s
Yeah. So even the even just for the omega three and omega six test right at Apollo and all if you do it it is seven thousand five hundred just by itself.
Speaker 1
131.15s
yaa so
Speaker 0
132.01s
I am asking whether it is required means that much spending it is worth.
Speaker 1
137.33s
Yeah, that's the thing, right sir? Like, once in a year you are spending your money on a test, but it won't
Speaker 0
137.99s
That's the thing right sir like
Speaker 0
143.01s
ek vaayaa planning around only two to three thousand like that.
Speaker 1
145.95s
Yeah, that's the thing, right? But it won't show you exactly where your body is going wrong or where the deficits are. So if you're just doing a lipid profile, it will just give you your diabetic profile.
Speaker 0
147.75s
but it
Speaker 1
157.47s
Hi maa re.
Speaker 0
157.53s
Aamare
Speaker 1
158.39s
So that's the thing that separates us because we are mainly focusing on your full body because every organ works with each other. So if your heart health is not good and then your lung health is good, it won't be a good thing because uh longevity is the thing that takes a hit because of that, right?
Speaker 0
165.63s
so it's a
Speaker 1
175.13s
Yeah, so that is why. So that's the main purpose of this test event, sir, to give you a full on understanding of your whole body instead of just certain parts of your body. So...
Speaker 1
186.53s
and even once you do this test right like we suggest people to do it once a year or even once in one and a half year because that is how confident we are because you'll be knowing your health status at this present moment.
Speaker 1
199.59s
Yeah, that too on a cellular level and we are like I said, right, we are the only company in India that is doing these many biomarkers in this single test. So that's the thing, sir. So if is money only your main concern, sir, or...
Speaker 1
214.17s
Is there anything else?
Speaker 0
214.87s
No no no no no because whether it is worth or not I cannot understand. You just send that details of the test what you all have to do whether it is worth it means I will opt for or fail it.
Speaker 1
220.51s
Okay.
Speaker 1
225.15s
definitely sir. so i'll just send you a sample report so you can check each markers that are included in it and you will find the value in it by yourself sir.
Speaker 0
230.59s
Okay.
Speaker 0
233.13s
Sure sir.
Speaker 1
233.63s
Okay, yeah, thank you for your time Vamshi and have a great evening.
Speaker 0
235.83s
Have a great day.
Speaker 1
237.53s
Thank you.