A
Call Intelligence
Va Msi Chunduru with Abijith — Feb 16, 2026 15:08
Deal Lost
Warm
Lead Source
Meta AdsCall History
5 attemptsRep Performance
7.5/10
Pitch Effectiveness
8.0/10
Engagement
8.5/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
7.0/10
Active Alerts
1No Close Attempt: Abijith
Abijith did not attempt to close on call with Va Msi Chunduru. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
3
Pitch Start
53% into call
Pitch Approach
Consultative
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
2:25 (146s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
18
Rep Words / Customer Words
245 / 12
Rep Longest Monologue
20s
Customer Longest Monologue
13s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Logistics
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Location Availability
whether it is available in Mysore? Because I'm in Mysore.
|
logistics | Customer | Yes | direct confirmation | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Interested | Pitching a more comprehensive alternative to standard annual checkups. |
Key Moments
300:40
Customer confirms preventive mindset
Validates the lead as a health-conscious individual likely to invest in premium testing.
01:25
Customer asks about Mysore availability
Strong buying signal; indicates the customer is considering the purchase if logistics allow.
01:44
Call placed on hold
The transcript ends here, leaving the conversation unfinished.
Discovery Questions
3
Q1
Is it something you have to do or is it something that you choose to do as a preventive measure?
Q2
Is there any health conditions or any underlying health issues that you found out through this test sir?
Q3
Can you please tell me your pin code?
Trust Signals
2
Sharing specific medical test names
Providing home pin code
Enthusiasm Signals
1
Immediate inquiry about service availability in Mysore
Topics Discussed
Annual medical checkups
Preventive healthcare
HBA1C
Thyroid Function Test (TFT)
Liver Function Test (LFT)
Cholesterol
183 Biomarkers
Service availability in Mysore
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirming identity and form submission. |
| Discovery | 2 | neutral | Sharing details of current medical tests. |
| Pitch | 3 | neutral | Asking about local availability in Mysore. |
Call Transcript
Click to expand
Speaker 1
0.25s
Hello. Hello. Yeah, good afternoon. Am I speaking with Vamsi? Yeah, yeah, speaking. Uh so my name is Abhijit and I'm calling from IO Healthcare Center from Chennai. Okay, sir. Yeah, so basically in the last week we were running a campaign to understand people's perspective on what they think about uh medical checkups.
Speaker 1
18.99s
Uh and I believe you you filled out that you do annual checkups. Yes sir. Yeah so may I know your perspective behind that sir like uh is it something you have to do or is it something that you choose to do as a preventive measure?
Speaker 1
34.05s
preventive measure only we will use to do. okay. so like you are you are still regularly getting it done once in a year right? yes sir. okay. is there any health conditions or any underlying health issues that you found out through this test sir? oh not. not much because
Speaker 0
50.25s
okay
Speaker 1
52.23s
but next which are been in annual setup ya.
Speaker 1
56.87s
uh it's like like stereotypic only H B A M C uh T F T L F T cholesterol that's it. T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T F T T T F T T T F T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T
Speaker 0
62.23s
yaa.
Speaker 1
77.19s
wherein we are covering 183 biomarkers in this single test. So it would give you a full on complete understanding of your
Speaker 1
84.43s
health your body on a cellular level. Okay. And whether it is available in Mysore? Because I'm in Mysore. Okay. Let let me just check your pin code, sir. Can you please tell me your pin code?
Speaker 0
87.47s
Okay.
Speaker 0
88.89s
But
Speaker 1
96.77s
57001.
Speaker 0
98.37s
I will
Speaker 1
99.67s
triple zero one.
Speaker 1
103.27s
ya vi du hav sarvis der.
Speaker 0
104.87s
the person you are speaking with has put your call on hold. please stay on the line. meeru maatlaadutunna vyakti mee call nu hold lo unchaaru. dayachesi line lo vechi undandi.
Speaker 0
118.39s
aap jis vyakti se baat kar rahe hain usne aapki call ko hold par rakha hai. kripya line par bane rahein. the person you are speaking with has put your call on hold. please stay on the line.
Speaker 0
132.91s
Meeru maatladutunna vyakti mee call nu hold lo unchaaru. Dayachesi line lo vechi undandi.