A
Call Intelligence
Navneet with Abijith — Feb 20, 2026 17:14
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
9.0/10
Pitch Effectiveness
8.0/10
Engagement
9.5/10
Conversion Probability
70.0%
Personalization
9.0/10
Technical Quality
0.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Decision Maker
Lead Type
b2b
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
High
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
2
Pitch Start
70% into call
Pitch Approach
Partnership/Synergy
Closing Attempt
Yes
Closing Technique
other
Call Ending
natural_end
Call Structure
Duration
2:51 (172s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
63
Rep Words / Customer Words
248 / 262
Rep Longest Monologue
10s
Customer Longest Monologue
10s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
Low
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| health services | Customer | -- | Positive | General health services for NRIs and their parents. |
Key Moments
300:37
AI Summit Mention
Established high brand trust and credibility immediately.
00:57
Synergy Proposal
Customer identifies the B2B potential, changing the call's objective.
02:05
WhatsApp Agreement
Solidified the next step for off-call communication.
Discovery Questions
2
Q1
how do you get in touch with them or how you find them sir in your bucket?
Q2
are you aware of what Ivo does, sir?
Trust Signals
3
Mentioning meeting the team at AI Summit
Offering to share business card immediately
Explaining business IP/marketing strategy
Enthusiasm Signals
3
exactly exactly
absolutely
good synergy
Topics Discussed
Medical checkup frequency
NRI consulting advisory
Partnership and Growth
AI Summit
Community-driven marketing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite acknowledgement of the call. |
| Discovery | 2 | positive | Excited to explain his own business and potential synergy. |
| Closing | 3 | neutral | Eager to move to WhatsApp and exchange details. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello.
Speaker 0
0.01s
hello.
Speaker 1
0.97s
yaa good evening. am i speaking to navneet?
Speaker 0
4.11s
yes?
Speaker 1
4.87s
sar mai nem iz abhijit en ai am kaling fram aivo helth kyar sentar fram chennai.
Speaker 0
8.19s
from
Speaker 0
9.63s
yes yes abhijit. ya.
Speaker 1
10.67s
yaa is it a good time to talk?
Speaker 0
12.57s
yes yes.
Speaker 1
13.21s
Yeah. So basically I was calling regarding an inquiry that you put and in the last week we were running an ad campaign to understand how regularly people get their medical checkups done.
Speaker 0
24.89s
Got it, got it.
Speaker 1
25.77s
ya and ai bileev yoo hav riplaid aanvali.
Speaker 1
29.37s
regularly, I am sorry. ya.
Speaker 0
31.59s
Yeah yeah. So you're you're from the IO team, right? Yes. AIWO. Okay okay.
Speaker 1
34.79s
Yes.
Speaker 1
36.39s
Yes.
Speaker 0
37.39s
So I had met I think someone at the recent event AI Summit also. Okay.
Speaker 1
41.01s
oke.
Speaker 0
42.19s
no,
Speaker 1
42.25s
no, i was i was not there sir, ya.
Speaker 0
44.11s
no no somebody from your team was there.
Speaker 1
45.45s
Okay. Okay. Ya.
Speaker 0
46.95s
okay? so basically like i'll tell you what i do. so i run a uh consulting advisory platform for nri's and their loved ones in india.
Speaker 1
56.63s
oke.
Speaker 0
57.15s
Okay? So we are we actually feel ke there is a good synergy in terms of you know our platform and your services.
Speaker 1
64.13s
Yes,
Speaker 0
64.49s
So that is what actually I was trying to this thing you know get connected with the right person.
Speaker 1
68.03s
Yeah.
Speaker 1
70.15s
Yaar.
Speaker 0
70.43s
Someone who heads partnership or growth or business development from your side.
Speaker 1
74.13s
Yeah.
Speaker 1
75.85s
so i believe you work with uh n r i s who will be coming back to india right?
Speaker 0
81.01s
no no no so NRIs either they themselves or their parents basically.
Speaker 1
85.85s
oke. meno laik da profail daṭ yu bilḍ laik hau ḍu yu geṭ in ṭac with dham or hau yu faind dham sar in yar bakkeṭ laik?
Speaker 0
94.53s
So that is the whole, you know, like IP of the business basically, right? Like how we go about our marketing and
Speaker 1
98.75s
Okay.
Speaker 0
102.15s
Yeah. So the thing is it's primarily community driven is how I can tell you, okay? So okay. And as you phone find in a single community, you have to go every
Speaker 1
102.17s
Yeah.
Speaker 1
107.51s
Okay.
Speaker 0
111.87s
you know, very micro community, you know, approach to find the
Speaker 1
115.25s
Ya.
Speaker 1
116.33s
its a neesh audience yes.
Speaker 0
118.05s
Absolutely.
Speaker 1
118.73s
ya. okay. so like you'd be looking forward to working out a deal or a collaboration with us if you want to get in. exactly.
Speaker 0
125.33s
exactly exactly. so I I will do one thing if you are on this number on whatsapp na.
Speaker 1
127.93s
Auto
Speaker 1
132.39s
yes
Speaker 0
132.59s
I will I will share my business card, okay?
Speaker 1
134.99s
Okay yeah.
Speaker 0
135.63s
And you can share your email ID with me and I will drop details about my company to you.
Speaker 1
140.89s
Yeah.
Speaker 0
141.03s
And then you can reply back and connect you to the right you know people within IO. Okay.
Speaker 1
146.87s
Yes, yeah, definitely that works.
Speaker 0
149.49s
Okay okay.
Speaker 1
150.19s
And I believe you are aware of our services, right? What we do and are you aware of what Ivo does, sir?
Speaker 0
153.45s
321.
Speaker 0
156.47s
Yes yes absolutely okay
Speaker 1
157.85s
okay, ya. alright navneet. so, i'll just connect with you on whatsapp itself and i'll share my email id so that you can just send me a proposal.
Speaker 0
167.09s
Sure, sure.
Speaker 1
167.67s
all right ya. thank you for your time sir then. have a great day.
Speaker 0
170.51s
Thank you, thank you.
Speaker 1
171.35s
Yeah.