A
Call Intelligence
None with Abijith — Feb 05, 2026 12:40
Deal Lost
Cold
Call History
2 attemptsRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Abijith
Abijith scored 2.0/10 on call with None. Review recommended.
No Close Attempt: Abijith
Abijith did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Language Preference
Hindi
Brand Awareness
None
Readiness to Buy
Cold
Lead Type
outbound
Conversation Flow
Opening Type
warm_callback
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:14 (15s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
3
Rep Words / Customer Words
18 / 0
Rep Longest Monologue
5s
Customer Longest Monologue
0s
Silence Gaps (>2s)
2 (max 3.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Moderate
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:06
Company Identification
Agent identifies as calling from Ivo Health, but there is no acknowledgment from the receiver.
Topics Discussed
Greeting
Company Identification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer did not respond. |
Call Transcript
Click to expand
Speaker 0
0.41s
Hello, hello, haan good afternoon.
Speaker 0
6.13s
Haan sir. Ma'am I am calling from Ivo Health.
Speaker 0
14.09s
Hello.