A
Call Intelligence
I A with Abijith — Feb 11, 2026 13:07
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with I A.
No Close Attempt: Abijith
Abijith did not attempt to close on call with I A. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:14 (15s)
Primary Language
Hindi
Secondary Language
English
Code Switching
High
Total Speaker Turns
7
Rep Words / Customer Words
28 / 24
Rep Longest Monologue
4s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently in a meeting
Abhijit, can you call me in one hour? I'm in a meeting.
|
time/convenience | Customer | Yes | agreement and rescheduling | Excellent |
Key Moments
100:07
Customer requests callback
Prevents immediate sale but establishes a future touchpoint.
Resistance Signals
1
Busy/In a meeting
Topics Discussed
Introduction
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite greeting. |
| Closing | 2 | neutral | Requested callback due to meeting. |
Call Transcript
Click to expand
Speaker 1
0.31s
Hello.
Speaker 0
1.25s
Ya good afternoon.
Speaker 0
3.25s
mera naam abhijit hai aur main ivo health care center se baat kar raha hoon sir.
Speaker 1
7.43s
Abhijit, can you call me in one hour? I'm in a meeting. Alright, yeah. Or I'll call you back in the same room.
Speaker 0
9.85s
All right.
Speaker 0
12.47s
shyor, ai'l giv yu kaal baik aaphad. thyaank yu.
Speaker 1
13.27s
you call back out in the