A
Call Intelligence
Bhaskar with Abijith — Feb 16, 2026 15:03
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
5.0/10
Engagement
8.0/10
Conversion Probability
0.0%
Personalization
7.0/10
Technical Quality
6.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with Bhaskar. Coaching opportunity.
Poor Objection Handling: Abijith
Abijith handled only 0% of 2 objections on call with Bhaskar.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Cold
Decision Maker
Decision Maker
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
High - Clear identification and context setting.
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
2
Pitch Start
40% into call
Pitch Approach
Educational/Consultative
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
2:56 (177s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
48
Rep Words / Customer Words
248 / 262
Rep Longest Monologue
20s
Customer Longest Monologue
12s
Silence Gaps (>2s)
1 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
No
Total Objections
2
Handled Successfully
0
Handling Rate
0%
Dominant Category
Competition/Existing Solution
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Implementation Difficulty
This is easy to say but Difficult to implement and understand.
|
product/service fit | Customer | Yes | educational pivot | Average |
|
Already involved in the industry
I am also associated with healthcare... doing the project with Apollo... working on it also with a startup.
|
competition/existing solution | Customer | No | acknowledgment | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| master health checkup | Rep | -- | Skeptical | Discussion on early detection and biomarker counts. |
Key Moments
300:41
Customer reveals age and professional background.
Establishes the lead as a high-value, health-conscious senior executive.
01:29
Customer reveals healthcare industry involvement.
The turning point where the lead shifts from a prospect to a peer/competitor, making a sale unlikely.
02:18
Discussion of 'Health Score' and AI.
Customer confirms he is already building/working on the exact solution the rep is pitching.
Discovery Questions
2
Q1
Do you remember filling that form?
Q2
Is there any health conditions or concerns or any reason why you get yourself regularly checked out, sir?
Trust Signals
2
Shared detailed professional history
Acknowledged the validity of the rep's claims ('very good thing')
Resistance Signals
2
Mentioned existing involvement with Apollo and a healthcare startup
Challenged the implementation difficulty of preventive care
Topics Discussed
Regular medical checkups
Senior executive health policies
Preventive care
Early disease detection
Biomarkers
Health scores
AI in healthcare
Apollo Hospitals
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite but questioning 'who is this?' |
| Discovery | 2 | positive | Openly shares his history of health checkups. |
| Pitch | 3 | neutral | States 'easy to say but difficult to implement'. |
| Closing | 4 | neutral | Politely ends the call, acknowledging the rep's points but showing no intent to buy. |
Call Transcript
Click to expand
Speaker 0
0.53s
ya, good afternoon. am i speaking to bhaskar?
Speaker 1
4.79s
yes, hu is dis?
Speaker 0
5.89s
sar mai nem is abhijet. an i am kaling phram ai o helth ker sentar phram chennai.
Speaker 1
12.47s
ya? what exactly you are looking for?
Speaker 0
14.79s
Sir basically like we in the last week right we ran a campaign where we were asking a question basically how regularly you get yourself checked out medically.
Speaker 0
25.83s
Do you remember filling that form?
Speaker 1
26.21s
Yes.
Speaker 1
28.23s
ya ya.
Speaker 0
28.91s
Yeah, so I believe uh you put it you do get yourself checked out regularly, right? Yes. So is there any health conditions or concerns or any reason why you get yourself regularly checked out, sir?
Speaker 1
35.33s
yes.
Speaker 1
41.93s
I am seventy plus and from fifty five plus it was previously it was the company policy to get the senior executive having a regular health checkup.
Speaker 0
49.29s
Okay.
Speaker 0
53.45s
Ya.
Speaker 1
53.81s
And after I moved out and formed my new company also.
Speaker 0
57.89s
Yeah.
Speaker 1
58.19s
So I have this practice and it is better to have that idea that what where you are and where is your all the parameters are happening.
Speaker 0
64.89s
Yeah.
Speaker 0
66.61s
exactly.
Speaker 1
67.13s
So that's all.
Speaker 0
68.37s
Okay, that's good to hear, sir, because uh like I like I said, right, we are a preventive care company and we are based out of Chennai and we mainly focus on early detection before the disease uh takes takes a toll on your body, before even the symptoms come out, come out, right?
Speaker 1
83.29s
This is this is easy to say but
Speaker 0
86.57s
Yeah.
Speaker 1
86.83s
Difficult to implement and understand.
Speaker 0
89.15s
yaa vi du haav.
Speaker 1
89.71s
I am also I am also associated with healthcare.
Speaker 0
94.21s
okay.
Speaker 1
94.61s
I'm doing the project with Apollo and all these groups.
Speaker 0
98.05s
Okay.
Speaker 1
98.39s
So I have a little bit of understanding about the health cares and how it operates and all.
Speaker 0
103.97s
Yeah. Yeah. So so on a basic sense, right? Like outside if at all a person goes and gets a regular checkup, the biomarker count is the thing that gives you the input into your body, right? They only have 70 to 80 biomarkers that too specific to a certain conditions or certain organs in the body.
Speaker 1
122.75s
and there are many many companies now having that also after the blood and other other tests.
Speaker 0
126.51s
Yeah.
Speaker 0
129.07s
Yeah.
Speaker 1
129.11s
they give a uh your uh this health profile kind of like civil score, they give you health score. health score.
Speaker 0
136.13s
ya.
Speaker 0
137.23s
health score yes. Exactly. So like that's like
Speaker 1
140.29s
So we are working on it also. We have a project with a startup.
Speaker 0
144.27s
Okay.
Speaker 1
144.33s
They are doing a fantastic job with AI and all this to
Speaker 0
149.33s
Yeah.
Speaker 1
149.55s
go for this kind of business also.
Speaker 0
152.55s
o ya.
Speaker 1
153.69s
yu ar gud yu ar vaat yu ar seying it is is e veri gud thing.
Speaker 0
157.35s
yes
Speaker 1
157.73s
But the you have to see the what the population is how the population is.
Speaker 0
162.51s
Ya exactly.
Speaker 1
163.67s
and how how you can get into them to do this kind of regular testing and all these things. okay nice talking to you. take care.
Speaker 0
168.11s
regularly.
Speaker 0
170.01s
okay.
Speaker 0
171.61s
thank you. thank you for your time.
Speaker 1
174.43s
But.
Speaker 0
175.03s
Yeah, you too sir, take care.