A
Call Intelligence
None with Abijith — Feb 09, 2026 10:00
Deal Closed
Warm
Call History
28 attemptsRep Performance
9.0/10
Pitch Effectiveness
8.0/10
Engagement
9.0/10
Conversion Probability
85.0%
Personalization
8.0/10
Technical Quality
0.0/10
Active Alerts
1Exceptional Performance: Abijith
Abijith scored 9.0/10 and closed the deal with None. Great work!
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Closed
Calls Before Closure
28
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Conversation Flow
Opening Type
reference_previous
Opening Quality
High
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
15% into call
Pitch Approach
Direct Scheduling
Closing Attempt
Yes
Closing Technique
assumptive_close
Call Ending
natural_end
Call Structure
Duration
0:44 (45s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
15
Rep Words / Customer Words
62 / 41
Rep Longest Monologue
7s
Customer Longest Monologue
6s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Logistics
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Timing Conflict
Aaj mat lagaana phir kal lagaana na kal.
|
logistics | Customer | Yes | alternative choice | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| doctor consultation | Rep | -- | Positive | Scheduling a time for the doctor to speak with the lead. |
Key Moments
300:07
Doctor Availability Mention
Pivots the call from a greeting to a business objective.
00:22
Customer Proposes 11-12 AM
Critical commitment point where the lead provides a specific availability window.
00:39
Evening Confirmation Promise
Sets the expectation for the next touchpoint.
Trust Signals
2
Use of 'bhaiya' (brother) towards the rep
Willingness to provide a specific callback window
Enthusiasm Signals
2
Quick responses
Positive tone
Topics Discussed
Doctor Availability
Consultation Scheduling
Callback Timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Responds warmly to the greeting ('Bahut badhiya bhaiya'). |
| Scheduling | 2 | neutral | Negotiates a better time for the call. |
| Closing | 3 | neutral | Promises to confirm the time later in the evening. |
Call Transcript
Click to expand
Speaker 1
0.77s
Namaskar Sir.
Speaker 0
1.61s
Good morning aap.
Speaker 1
3.93s
Warning, kaise hain aap?
Speaker 0
5.37s
Bahut badhiya bhaiya.
Speaker 1
7.33s
Okay, wahi sir, doctor aaj chhah baje ke baad rahenge sir, toh aaj aaj aisa consultation lagwa doon sir?
Speaker 0
16.35s
Aaj mat lagaana phir kal lagaana na kal.
Speaker 1
19.63s
Kal kaun se time mein free rahenge sir aap?
Speaker 0
22.85s
Kal main aapko shaam ko bataun toh kal subah samjho na gyarah barah baje.
Speaker 1
28.75s
Okay gyarah das gyarah aisa, change okay sir, main subah ke liye laga deta hoon, kuch hai toh bata.
Speaker 0
34.53s
Main aapko confirm kar dunga.
Speaker 1
37.47s
Haan.
Speaker 0
38.25s
Haan
Speaker 1
38.79s
Okay.
Speaker 0
39.21s
Saam ko main confirm kar dunga aapko.
Speaker 1
43.83s
Zaroor zaroor sir.