A
Call Intelligence
Ishita Mookherjee with Abijith — Feb 14, 2026 14:21
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
8.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
7.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Ishita Mookherjee.
No Close Attempt: Abijith
Abijith did not attempt to close on call with Ishita Mookherjee. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English
Brand Awareness
Low (Form filler)
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
38% into call
Pitch Approach
Consultative/Discovery-led
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:26 (26s)
Primary Language
English
Code Switching
None
Total Speaker Turns
12
Rep Words / Customer Words
48 / 32
Rep Longest Monologue
7s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time
aai did but dis is not a good time. alright. ken ai call you back please?
|
time | Customer | Yes | agreement/compliance | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| health monitoring | Rep | -- | Neutral | Understanding the customer's perspective on health monitoring. |
Key Moments
100:17
Customer Objection (Timing)
The customer halts the sales process immediately due to being busy, necessitating a reschedule.
Trust Signals
1
Customer confirmed they filled the form ('aai did').
Resistance Signals
1
Time constraint ('dis is not a good time').
Topics Discussed
Identity verification
Form fill acknowledgement
Health monitoring perspective
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite acknowledgement of identity. |
| Pitch/Discovery | 2 | neutral | Politely stated it was not a good time. |
Call Transcript
Click to expand
Speaker 1
0.21s
Hello.
Speaker 0
0.43s
Hello
Speaker 0
0.95s
Yeah, good afternoon. Am I speaking to Ishita?
Speaker 1
2.47s
Okay.
Speaker 1
4.05s
yes you are.
Speaker 0
4.75s
my name is abhijet. I'm calling from ivo health care center from chennai.
Speaker 1
9.23s
yes hai.
Speaker 0
10.03s
Yeah, so basically I was calling to understand your perspective on uh what you think about uh health monitoring. So I believe you have filled out a form.
Speaker 1
17.81s
aai did but dis is not a good time. alright. ken ai call you back please?
Speaker 0
20.01s
All right.
Speaker 0
22.01s
shyor shyor. ya. thyank yu.
Speaker 1
24.37s
thank you thank you thank you