A
Call Intelligence
vedang with Abijith — Feb 19, 2026 10:59
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
30.0%
Personalization
6.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with vedang. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with vedang.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi/Marathi
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Indirect
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Reference-based
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:42 (42s)
Primary Language
English
Secondary Language
Hindi/Marathi
Code Switching
High
Total Speaker Turns
12
Rep Words / Customer Words
62 / 21
Rep Longest Monologue
11s
Customer Longest Monologue
5s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Availability
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Target person not available
No, mi Vedansh Nagar... Aa aap na ek do ghante ke baad call kijiye.
|
gatekeeper/availability | Customer | Yes | agreement and scheduling | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| blood test | Rep | -- | Neutral | Regarding an inquiry Vedang has put for a blood test. |
Key Moments
200:13
Inquiry Reference
Establishes the reason for the call and validates the lead source.
00:34
Callback Request
The receiver provides a specific window (1:00-1:30 PM) for the follow-up.
Topics Discussed
Blood test inquiry
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Receiver clarifies identity. |
| Closing | 2 | neutral | Receiver provides a specific time for a callback. |
Call Transcript
Click to expand
Speaker 0
0.79s
Hello.
Speaker 0
4.11s
Hello?
Speaker 1
5.19s
Hello haa
Speaker 0
6.19s
Ya good morning, aa is this Veda?
Speaker 1
10.91s
No, mi Vedansh Nagar.
Speaker 0
13.01s
Okay so like I was actually calling from a company called Ivo Health Care Center from Chennai and regarding an inquiry Vedang has put for a blood test.
Speaker 0
26.75s
Ya.
Speaker 1
28.33s
Achha.
Speaker 0
29.57s
To like vo kab tak aayenge bata sakte hain Ma'am, to main jab call karta hoon.
Speaker 1
34.81s
Aa aap na ek do ghante ke baad call kijiye ek baje ek ded baje.
Speaker 0
37.95s
Ho.
Speaker 0
39.41s
Haan okay ek o clock ko aisa call karta hoon thank you Ma'am.