A
Call Intelligence
Lajpat Rai with Abijith — Feb 14, 2026 14:49
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with Lajpat Rai. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Lajpat Rai.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi/English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:20 (20s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
9
Rep Words / Customer Words
32 / 14
Rep Longest Monologue
4s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Too busy to talk
Abhi toh I am very busy, I will get back to you.
|
time | Customer | No | passive acceptance | Poor |
Key Moments
100:15
Customer states they are busy.
Ends the sales opportunity for this specific call.
Resistance Signals
1
Abhi toh I am very busy
Topics Discussed
Introduction
Availability
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledged identity. |
| Termination | 2 | neutral | Stated they were busy and ended the call. |
Call Transcript
Click to expand
Speaker 0
0.31s
Hello
Speaker 1
0.73s
Okay, hello.
Speaker 0
2.53s
Hello.
Speaker 1
3.65s
Hello.
Speaker 0
4.35s
Ya good afternoon sir main Lajpat Rai ji se baat ho rahi hai.
Speaker 1
9.15s
Ji haan.
Speaker 0
10.05s
Sir mera naam Abhijit hai aur main Ivo Health Care Center se baat kar raha hoon Chennai se.
Speaker 1
15.93s
Abhi toh I am very busy, I will get back to you.
Speaker 0
19.23s
All right ya.