A
Call Intelligence
Samir Bahl with Abijith — Feb 17, 2026 11:04
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
8.5/10
Pitch Effectiveness
8.0/10
Engagement
9.0/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
9.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
Yes
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
High
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
4
Pitch Start
15% into call
Pitch Approach
Educational/Consultative
Closing Attempt
Yes
Closing Technique
other
Call Ending
information_sent
Call Structure
Duration
8:50 (531s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
101
Rep Words / Customer Words
1142 / 218
Rep Longest Monologue
68s
Customer Longest Monologue
12s
Silence Gaps (>2s)
2 (max 2.4s)
Interruptions
8
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Low
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Interested | Main product pitch for comprehensive full body checkup. |
| epigenetic test | Rep | -- | Neutral | Upsell for biological age and biohacking. |
Key Moments
400:40
Customer confirms 'full body anatomy' checkup habit.
Establishes the lead as a high-intent, health-conscious individual.
04:11
Customer mentions 100g protein intake.
Shows high level of health literacy and engagement.
06:42
Customer asks about 36-hour fasting.
Demonstrates deep interest in longevity science, aligning with AIWO's core value prop.
07:50
Customer admits checkup is 'already due'.
The critical 'Why Now' moment for the sale.
Discovery Questions
4
Q1
How regularly do they get themselves medically checked out?
Q2
Is it any specific test that you do or is it a full body checkup?
Q3
May I know when you have done the last blood checkup sir?
Q4
Are you a person who does a nine to five or a business?
Trust Signals
3
Sharing specific diet details (100g protein)
Asking technical questions about fasting
Confirming checkup is due
Enthusiasm Signals
2
I workout about one hour a day
Just send me the details once
Topics Discussed
Biomarkers
Epigenetics
Biological Age
Biohacking
Protein Intake
Intermittent Fasting
Preventive Care
Longevity
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite but brief. |
| Discovery | 2 | neutral | Shared details about his fitness and diet (100g protein). |
| Pitch | 3 | neutral | Asked clarifying questions about 36-hour fasting. |
| Closing | 4 | positive | Requested pricing and details on WhatsApp. |
Call Transcript
Click to expand
Speaker 1
0.01s
hello
Speaker 0
0.83s
yaa good morning. am i speaking with sameer?
Speaker 1
3.75s
yes
Speaker 0
4.39s
sar abhijit this side and i am calling from i o health care center from chennai.
Speaker 1
9.13s
yes?
Speaker 0
9.75s
So basically we are a preventive care company and I actually in the last week we ran a ad campaign wherein we were asking people how regularly do they get themselves medically checked out.
Speaker 0
22.57s
So and I believe you put annually. So I just wanted to understand your perspective on health medical checkups sir. Like you do it annually because you have some health conditions or just
Speaker 1
31.95s
I just do it generally just for a regular follow up.
Speaker 0
33.63s
Yes.
Speaker 0
35.19s
Yeah. So like, is it any specific test that you do or is it a full body checkup?
Speaker 1
39.99s
full body anatomy.
Speaker 0
41.41s
okay. so basically like uh in a full body checkup right? like i am sure you are aware of biomarkers.
Speaker 0
48.49s
Yeah, so we have a test at Ivo. It's an advanced comprehensive blood test with a 181 we call it and it has 183 biomarkers in this single test. Okay, so what this helps us in analyzing is your current health status at this present permanent time.
Speaker 1
58.53s
Okay.
Speaker 0
65.05s
The test that you do outside generally like you said the precautionary you are doing it and that's a great thing because majority of the people right they when they are full body checkup they only do lipid profile thyroid and pancreasic profile along with the diabetic profile. Right.
Speaker 0
81.27s
So our test it's a full body checkup where we include all all of these that I just mentioned and then we include heart, kidneys, arthritis, liver and then the extra panels that are steroid panels, tumor panels and STD panels along with the heavy metals and the...
Speaker 0
98.79s
elemental levels in your body.
Speaker 1
102.49s
Hello.
Speaker 0
103.15s
So, uh this is a full on body checkup wherein you will be able to identify any health conditions that your body is going through. So, generally, right? Anything that is happening in your body, these biomarkers will pick it up before the symptoms even show up.
Speaker 0
118.13s
Right. So this is a precautionary and early detection of diseases before it gets too critical in your body. So in that case, right, if you detect it earlier,
Speaker 1
128.05s
hmm
Speaker 0
129.55s
before it gets into critical stage you can always reverse it without depending on medicines. and uh just by just with deficits in your body like supplementing it where the deficits are and then the lifestyle changes that you have to be done.
Speaker 0
143.93s
So with a full image of your body uh in a report right you'll be able to pinpoint the exact conditions of going through and even the help you'll be feeling a bit drowsy sometimes or even may know if you're a working person or you run your own business.
Speaker 1
143.99s
So
Speaker 0
161.33s
Okay. So I'm pretty sure you'll be indulged in the business twenty four seven. Unlike a nine to five person, right, who works just from nine to five. So...
Speaker 1
170.39s
No, I do take my own time. I exercise every morning. I take my time.
Speaker 0
173.65s
Okay. So in that case like you are on the right path but uh then again sir like uh uh the things that uh we need to focus on right like the main panels because these tests general tests are designed in a way as as per the majority of Indians.
Speaker 0
190.25s
Right? Because majority of Indians are diabetic and majority of the of Indians have
Speaker 1
190.47s
Right.
Speaker 0
196.43s
problem with sugar as well as heart diseases and even lipid profile is done because of that same reason. Right? So what happens in that is you're focusing on some parts of your body, but the other organs in the body are being neglected.
Speaker 0
214.41s
Right. And also there is a lifestyle change that's happening these days where people are consuming a lot of saturated and adulterated food.
Speaker 0
224.29s
uh because these brings a lot of issues and majority in India right they are not even consuming enough red meat that they need.
Speaker 1
232.89s
Hmm.
Speaker 1
233.71s
you know,
Speaker 0
233.71s
in order to bring the protein because we eat a lot of vegetables but the corn it does supplement your body with the needed nutrients. but it does
Speaker 1
244.07s
Basically I follow a balance system. I have enough protein in my diet. I take approximately 100 grams of protein a day.
Speaker 0
251.71s
Yeah. Exactly. So, that's the thing. And because of that, major and even like as a general case, right? People are not even aware of preventive care.
Speaker 1
262.59s
legit
Speaker 0
262.59s
They just think that a medical checkup is to be done only when a doctor suggests it to them or something bad happens to them.
Speaker 0
269.13s
Hmm. Right. Yeah. So that is where we try to bring awareness and bring a change in in people in India. So basically, I let me tell you a bit about Iho. Uh so basically we are into preventive care like I said. Hmm. And we are one of the only companies in India to ever introduce the epigenetic test.
Speaker 0
288.73s
So an epigenetic test is it it is done by analyzing your DNA, not exactly like a gene test.
Speaker 0
296.07s
But there are things called epigenomes in your body. So these are indicators for aging.
Speaker 1
296.37s
hmm
Speaker 1
301.27s
right.
Speaker 0
301.63s
Right. So just like you have a chronological age, right, since the day that you were born up until now.
Speaker 0
307.07s
Unlike that, each organ in your body has its own biological age.
Speaker 0
311.57s
Right. So you might have heard many influencers and even sports persons work on biohacking.
Speaker 0
317.55s
So this is the starting pillar where get that done. So you might have heard of even Cristiano Ronaldo or even any soccer player, right? They are...
Speaker 0
327.69s
in their 40s, like early 40s, but they still compete with 35, 32 year olds.
Speaker 0
333.53s
even younger to be honest. hmm. so that is done because they know which all organs need to be worked on.
Speaker 0
341.13s
right? so that will give them a in-depth understanding of their whole body on a cellular level and even on a epigenomic uh gene level as well.
Speaker 1
341.15s
.
Speaker 1
350.93s
hum hum
Speaker 0
351.39s
So with this information, they'll be able to work on a reverse agent.
Speaker 0
357.15s
okay
Speaker 1
357.19s
Okay.
Speaker 0
357.79s
Yeah, because like I said before, right? Anything that is happening in your body before it gets critical, there is always a chance for you or by following a strict diet, strict supplementation, and strict habits, right? You can work on reversing it.
Speaker 1
364.19s
always
Speaker 0
373.53s
And like you said you do exercise. So exercising uh heavy exercising uh once or twice in a week right? It can expend your lifespan by about five to ten years. Other than that then there is another thing with fasting. Extreme fasting right?
Speaker 0
390.13s
where your body is extremely hot or extremely cold.
Speaker 0
394.25s
With that, these days like scientific research has shown that it also works with works along with the longevity of the person.
Speaker 1
394.27s
Even that
Speaker 1
402.19s
You're talking about thirty six hour and above fasting, right?
Speaker 0
404.53s
yes exactly. so even that expands your body because the body is a like at an extreme where you're putting it at an extreme like we are.
Speaker 1
405.39s
Exactly.
Speaker 0
413.81s
instincts, right? instincts based species. instincts based animals. so with that our body will fight itself.
Speaker 0
420.15s
and kill all the intruders in the body as well, the bacteria that not needed to there. So with the everyday people are eating food.
Speaker 0
428.95s
uh they are having breakfast, dinner and then lunch on the right at the right time but still they are wondering why they are not healthy. and they don't work out, they don't do anything.
Speaker 1
436.31s
don't work.
Speaker 0
438.35s
So that is why that is what's missing in India. People in India, then they do not spend time like that's why I've asked you, are you a person who does a nine to five or a business?
Speaker 1
449.09s
I workout about one hour a day for about six to seven days a week.
Speaker 0
452.49s
Yeah.
Speaker 1
452.65s
I do heavy exercising, I do weight lifting.
Speaker 0
454.93s
Yeah. That's great sir because that's the thing right? I I can share you all the sample reports that we have for the epigenetic test and even the 181 test. So may I know when you have done the last blood checkup sir?
Speaker 1
466.21s
So,
Speaker 1
470.87s
aa it's already due.
Speaker 0
473.31s
Okay, so you haven't done it yet.
Speaker 1
475.23s
nahin for the sake of having started on it so it's
Speaker 0
477.25s
Okay. So basically like uh I'll send you the sample report of the 181. So like I said it covers the full parameters in the body. Uh not just some of the organs so it is a full on you'll get a full on understanding of your body from head to toe on a cellular level.
Speaker 0
492.77s
And other than that with this 181 test we include omega 3 and omega 6 test to understand the EPA DHA levels in the body because it correlates with heart and brain health.
Speaker 0
503.95s
and also uh we are including uh doctor consultation and then a dietician consultation as well to follow up with the uh preventive care that I'm talking about.
Speaker 1
514.43s
Okay.
Speaker 0
514.91s
ya.
Speaker 1
515.33s
Just send me the details once and let's go through it and also send me the package price and everything.
Speaker 0
520.15s
Yeah, sure sir. So you have WhatsApp on the same number or should I? Yeah, yeah, the same number. All right, yeah. I'll share you the details on WhatsApp and thank you for your time, sir, and have a great day. Thank you.
Speaker 1
523.67s
Yeah yeah.
Speaker 1
529.45s
Thank you.