A
Customer Akib Javed
Phone +919734283554
Rep Abijith
Team Sales
Date 2026-02-16 10:13
Duration 0:20
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformig
Lead DateFeb 11, 2026
CityKolkata

Call History

6 attempts
Total Attempts6
First CallFeb 14, 2026
Last CallFeb 25, 2026
Total Talk Time12.2 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
40.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Abijith

Abijith did not attempt to close on call with Akib Javed. Coaching opportunity.

!

No Rapport or Discovery: Abijith

Abijith skipped both rapport building and needs discovery on call with Akib Javed.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 6
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Budget Sensitivity Unknown
Readiness to Buy Warm
Decision Maker Self
Lead Type paid
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type failed_connection
Opening Quality Professional
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach Follow-up
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:20 (20s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 34 / 0
Rep Longest Monologue 9s
Customer Longest Monologue 0s
Silence Gaps (>2s) 1 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
aiwo 181 blood test Rep -- Other Requesting the prospect to fill out booking details.

Key Moments

1
00:11
Agent leaves voicemail
Ensures the prospect knows where to find the booking information to move the lead forward.

Topics Discussed

Booking details Email communication WhatsApp communication

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral Prospect did not answer; voicemail only.

Call Transcript

Click to expand
Source File +919734283554 16-2-2026, 10-13-15am.mp3
Transcript +919734283554_16-2-2026,_10-13-15am_transcript.json
Ingested 2026-03-01 11:19
Call ID #18852