A
Call Intelligence
Akib Javed with Abijith — Feb 14, 2026 16:29
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
9.0/10
Conversion Probability
90.0%
Personalization
7.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Abijith
Abijith did not attempt to close on call with Akib Javed. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:43 (44s)
Primary Language
English
Code Switching
None
Total Speaker Turns
15
Rep Words / Customer Words
52 / 108
Rep Longest Monologue
4s
Customer Longest Monologue
12s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Timing/Recency of previous test
I will do the test but not this month because only I have done the test in this month only.
|
time | Customer | Yes | acceptance and validation | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Customer | -- | Positive | The customer confirms intent to do the test but wants to delay. |
Key Moments
200:11
Confirmation of Purchase
Customer explicitly states 'this is confirmed', moving the lead to a high-probability conversion.
00:25
Callback Scheduling
Customer sets a specific time (5:15-5:20 PM) to discuss details, showing high engagement.
Trust Signals
2
Explicit confirmation of intent
Setting a specific time for a callback
Enthusiasm Signals
1
Repeated confirmation ('Ya ya ya', 'this is confirmed')
Resistance Signals
1
Delaying the purchase due to recent testing
Topics Discussed
181 Test
Recent medical tests
Scheduling
Callback timing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledging the call. |
| Middle | 2 | positive | Confirming intent to purchase ('this is confirmed'). |
| Closing | 3 | positive | Polite sign-off with clear next steps. |
Call Transcript
Click to expand
Speaker 1
0.53s
Hello.
Speaker 0
1.29s
Hello.
Speaker 1
1.89s
ya abhijit this side. i spoke to you in the morning right about the one eighty one test.
Speaker 0
6.39s
Ya ya ya. Sir just inform me like I will call you after like half an hour.
Speaker 1
10.11s
Half an okay. Yeah, that works.
Speaker 0
11.59s
Okay, just this is this is confirmed. I will do the test but not this month because only I have done the test in this month only. I will do the test on the March or the Feb last.
Speaker 1
19.39s
all
Speaker 1
23.01s
aal raait yaa dyaat varks.
Speaker 0
25.07s
Yeah, I'll just give I will call you back. I know I want to know something details on details. I will call you back after five fifteen or five twenty. I'll discuss all the report and I will just do the test on the March first or second or February last.
Speaker 1
31.61s
office
Speaker 1
36.87s
February last.
Speaker 1
37.73s
Yeah, that works, yeah.
Speaker 0
39.83s
oke.
Speaker 1
40.31s
All right, yeah.
Speaker 0
40.81s
Okay. Okay. Thank you. Thank you.
Speaker 1
42.99s
Thank you.