A
Customer Akib Javed
Phone +919734283554
Rep Abijith
Team Sales
Date 2026-02-14 10:21
Duration 0:46
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformig
Lead DateFeb 11, 2026
CityKolkata

Call History

6 attempts
Total Attempts6
First CallFeb 14, 2026
Last CallFeb 25, 2026
Total Talk Time12.2 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
20.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Abijith

Abijith skipped both rapport building and needs discovery on call with Akib Javed.

!

No Close Attempt: Abijith

Abijith did not attempt to close on call with Akib Javed. Coaching opportunity.

!

Low Performance: Abijith

Abijith scored 2.0/10 on call with Akib Javed. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 6
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Low
Brand Sentiment Neutral
Readiness to Buy Warm
Decision Maker Self
Lead Type paid
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type warm_callback
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:46 (46s)
Primary Language English
Code Switching None
Total Speaker Turns 4
Rep Words / Customer Words 18 / 23
Rep Longest Monologue 3s
Customer Longest Monologue 7s
Silence Gaps (>2s) 2 (max 22.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Medium
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence High
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:39
Automated Voicemail Trigger
Confirmed the lead was unavailable, ending the interaction.

Topics Discussed

Introduction

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated response.

Call Transcript

Click to expand
Source File +919734283554 14-2-2026, 10-21-33am.mp3
Transcript +919734283554_14-2-2026,_10-21-33am_transcript.json
Ingested 2026-03-01 11:19
Call ID #18848