A
Call Intelligence
Ankit Kasliwal with Abijith — Feb 14, 2026 11:28
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
5.0/10
Conversion Probability
40.0%
Personalization
7.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Ankit Kasliwal.
No Close Attempt: Abijith
Abijith did not attempt to close on call with Ankit Kasliwal. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:13 (14s)
Primary Language
English
Code Switching
None
Total Speaker Turns
5
Rep Words / Customer Words
24 / 8
Rep Longest Monologue
6s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
Can I call you in ten minutes?
|
time | Customer | Yes | immediate agreement | Excellent |
Key Moments
100:07
Customer requests callback
Indicates the customer is interested but currently occupied; sets the stage for a follow-up.
Trust Signals
1
Agreement to future contact
Resistance Signals
1
Time constraint (requesting call in 10 mins)
Topics Discussed
Rescheduling
Identity Verification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer is busy but polite. |
| Closing | 2 | positive | Customer agrees to a callback and says 'sure that works'. |
Call Transcript
Click to expand
Speaker 0
0.23s
Yeah, Ankit. Like, I was talking with you, right, from Ivo, Abhijit this side.
Speaker 1
7.85s
okay. Can I call you in ten minutes?
Speaker 0
9.53s
Can I call you?
Speaker 0
10.65s
aal raait yaa shyor dhaat vorks.
Speaker 0
13.11s
Thank you.