A
Call Intelligence
Priyanka Sharma with Abijith — Feb 12, 2026 15:10
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Abijith
Abijith scored 2.0/10 on call with Priyanka Sharma. Review recommended.
No Close Attempt: Abijith
Abijith did not attempt to close on call with Priyanka Sharma. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Priyanka Sharma.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Female
Language Preference
English/Hindi
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Likely
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:09 (10s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
6
Rep Words / Customer Words
14 / 4
Rep Longest Monologue
3s
Customer Longest Monologue
1s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:04
Agent Identification
Agent identifies as calling from AIWO Health, establishing the purpose of the call.
Topics Discussed
Identity Verification
Company Introduction
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer acknowledges identity but the call ends immediately. |
Call Transcript
Click to expand
Speaker 0
0.41s
Hello.
Speaker 1
1.07s
Good afternoon. Hello? Speaking with Priyanka.
Speaker 0
2.31s
Hello
Speaker 0
4.31s
Ya.
Speaker 1
4.99s
abhijan this side from ivo help.
Speaker 0
8.53s
um