A
Call Intelligence
Raman with Abijith — Feb 10, 2026 17:14
Deal Lost
Cold
Call History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with Raman. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Raman.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Likely
Lead Type
new_inquiry
Conversation Flow
Opening Type
failed_connection
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:21 (22s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
38 / 0
Rep Longest Monologue
11s
Customer Longest Monologue
0s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
None
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:10
Agent identifies himself and company
Establishes purpose of call for the recording.
Topics Discussed
Inquiry follow-up
Request for call back
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Voicemail system active |
Call Transcript
Click to expand
Speaker 1
0.01s
Call has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
2.01s
three x
Speaker 0
10.75s
Good evening Raman. Abhijit Desai from Aibo Health Care Center. I've been reaching out to you because of an inquiry that you put. Please give me a call back whenever you're free. Thank you.
Speaker 1
21.11s
Thank you.