A
Customer AMIT AGARWAL
Phone +919322233366
Rep Abijith
Team Sales
Date 2026-02-20 11:35
Duration 0:21
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformfb
Lead DateFeb 12, 2026
CityMumbai

Call History

5 attempts
Total Attempts5
First CallFeb 14, 2026
Last CallFeb 24, 2026
Total Talk Time3.8 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Rapport or Discovery: Abijith

Abijith skipped both rapport building and needs discovery on call with AMIT AGARWAL.

!

No Close Attempt: Abijith

Abijith did not attempt to close on call with AMIT AGARWAL. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 5
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Warm
Decision Maker Self
Lead Type paid
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type reference_previous
Opening Quality Professional
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:21 (21s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 34 / 0
Rep Longest Monologue 10s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words None
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:11
Voicemail Message Start
Agent identifies himself and company, maintaining touchpoint with a warm lead.

Topics Discussed

Follow-up

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral Customer did not answer; voicemail reached.

Call Transcript

Click to expand
Source File +919322233366 20-2-2026, 11-35-9am.mp3
Transcript +919322233366_20-2-2026,_11-35-9am_transcript.json
Ingested 2026-03-01 11:19
Call ID #18810