A
Call Intelligence
AMIT AGARWAL with Abijith — Feb 16, 2026 09:55
Deal Lost
Warm
Lead Source
Meta AdsCall History
5 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with AMIT AGARWAL.
No Close Attempt: Abijith
Abijith did not attempt to close on call with AMIT AGARWAL. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:11 (11s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
5
Rep Words / Customer Words
24 / 18
Rep Longest Monologue
3s
Customer Longest Monologue
4s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
just got up. can i call you? can you call me after 11:30 please?
|
time | Customer | Yes | agreement/reschedule | Excellent |
Key Moments
100:06
Customer request for callback
Ends the current interaction but sets a specific window for the next attempt, maintaining lead warmth.
Trust Signals
1
Customer identifies the rep/brand ('ya ya')
Resistance Signals
1
Time constraint ('just got up', 'call me after 11:30')
Topics Discussed
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the call. |
| Closing | 2 | neutral | Requests a callback politely. |
Call Transcript
Click to expand
Speaker 1
0.01s
morning amit. abhijit this side from ivo health.
Speaker 0
4.01s
ya ya.
Speaker 1
4.63s
Ya.
Speaker 0
4.79s
ya. just got up. can i call you? can you call me after 11:30 please?
Speaker 1
8.25s
aal raait yaa. aaiyil kaal yoo aaphṭar eleven tharty. thaank yoo. thaank yoo.