A
Call Intelligence
Harish Jai with Abijith — Feb 20, 2026 14:16
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
3.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2Low Performance: Abijith
Abijith scored 3.0/10 on call with Harish Jai. Review recommended.
No Close Attempt: Abijith
Abijith did not attempt to close on call with Harish Jai. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi
Brand Awareness
None
Brand Sentiment
Neutral/Unaware
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:16 (16s)
Primary Language
Hindi
Secondary Language
English
Code Switching
Low
Total Speaker Turns
2
Rep Words / Customer Words
32 / 2
Rep Longest Monologue
14s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
No Interest
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Did not make an inquiry
No sir.
|
no interest / not me | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| blood test | Rep | -- | Negative | Used as a qualifying example of why the lead might have contacted them. |
Key Moments
100:12
Customer Denial
The customer denies making an inquiry, effectively ending the sales opportunity immediately.
Discovery Questions
1
Q1
aap koi health ke regarding inquiry kuch kare the sir, like blood test related ya something?
Resistance Signals
2
Denial of inquiry
Short, one-word answers
Topics Discussed
Health Inquiry
Blood Test
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer listens to the introduction. |
| Discovery | 2 | neutral | Customer denies the inquiry with a short 'No sir'. |
Call Transcript
Click to expand
Speaker 0
0.35s
Hello boliye sir, main Abhijit baat kar raha hoon Ivo Health Care Center se sir. Sir, aap koi health ke regarding inquiry kuch kare the sir, like blood test related ya something? No sir. Okay sir, thank you.