A
Call Intelligence
None with Abijith — Feb 09, 2026 15:26
Deal Lost
Cold
Call History
3 attemptsRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Abijith
Abijith did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with None.
Low Performance: Abijith
Abijith scored 2.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
Tamil
Brand Awareness
none
Brand Sentiment
neutral
Readiness to Buy
Cold
Lead Type
outbound
Conversation Flow
Opening Type
other
Opening Quality
poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:10 (10s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
5
Rep Words / Customer Words
5 / 18
Rep Longest Monologue
2s
Customer Longest Monologue
6s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:08
Audibility check
Agent realizes the communication is not effective and asks 'Am I audible?'
Confusion Signals
2
Incoherent speech from customer
Agent asking if they are audible
Topics Discussed
Audibility
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Customer is speaking incoherently or to someone else. |
Call Transcript
Click to expand
Speaker 0
0.01s
Hello, eduthukkooda idhu venumo, idhu venumo, idhu venumo? Hello, idhe maathiri photos-la vandhurukken.
Speaker 1
0.29s
Hello.
Speaker 1
3.09s
Hello.
Speaker 0
6.37s
Idhula vayamaakki solren.
Speaker 1
8.87s
Hello, am I audible?