A
Call Intelligence
None with Abijith — Feb 06, 2026 13:31
Deal Lost
Cold
Call History
5 attemptsRep Performance
4.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Abijith
Abijith did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
Tamil/English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Unknown
Lead Type
new_inquiry
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Start
32% into call
Pitch Approach
Direct
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:37 (37s)
Primary Language
English
Secondary Language
Tamil
Code Switching
Low
Total Speaker Turns
6
Rep Words / Customer Words
52 / 5
Rep Longest Monologue
11s
Customer Longest Monologue
1s
Silence Gaps (>2s)
2 (max 5.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| dexa scan | Rep | -- | Neutral | Follow up on inquiry |
Key Moments
200:07
Introduction
Rep establishes identity and company (Aiwo).
00:24
The 'Too Late' Question
Rep attempts to gauge urgency, but the customer goes silent.
Discovery Questions
1
Q1
are you planning to take the dextra? like anytime soon or... is it too late?
Resistance Signals
2
Silence
Short/Monosyllabic answers
Topics Discussed
Dexa Scan
Inquiry Follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer acknowledges the call with 'Solunga'. |
| Discovery | 2 | neutral | Customer gives short 'okay' responses. |
| Closing | 3 | neutral | Customer stops responding entirely. |
Call Transcript
Click to expand
Speaker 1
0.23s
Hello.
Speaker 1
3.93s
hello
Speaker 0
5.13s
Solunga. Okay.
Speaker 1
7.49s
ya abhijit this side. i was calling from ibo health care center.
Speaker 0
12.13s
Okay.
Speaker 1
12.81s
ya, ai am call ai have called you regarding a dexa scan inquiry that you put.
Speaker 0
18.59s
okay okay.
Speaker 1
19.67s
ya, are you planning to take the dextra? like anytime soon or...
Speaker 1
24.99s
is it too late?
Speaker 1
30.05s
hello
Speaker 1
32.33s
hello.