A
Customer Ajith Kumar PS
Phone +919074722933
Rep Abijith
Team Sales
Date 2026-02-16 12:02
Duration 0:16
Source facebook_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformfb
Lead DateFeb 12, 2026
CityKochi

Call History

4 attempts
Total Attempts4
First CallFeb 16, 2026
Last CallFeb 24, 2026
Total Talk Time11.8 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
30.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Abijith

Abijith did not attempt to close on call with Ajith Kumar PS. Coaching opportunity.

!

No Rapport or Discovery: Abijith

Abijith skipped both rapport building and needs discovery on call with Ajith Kumar PS.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 4
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Budget Sensitivity Unknown
Readiness to Buy Warm
Decision Maker Self
Lead Type inbound
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type failed_connection
Opening Quality Professional
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:16 (17s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 19 / 0
Rep Longest Monologue 5s
Customer Longest Monologue 0s
Silence Gaps (>2s) 1 (max 2.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words None
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:11
Agent leaves voicemail
Establishes contact attempt and identifies the company (Aiwo Health).

Topics Discussed

Callback request

Sentiment Arc Detail

Phase Order Sentiment Note
Entire Call 1 neutral Customer did not answer; voicemail reached.

Call Transcript

Click to expand
Source File +919074722933 16-2-2026, 12-2-53pm.mp3
Transcript +919074722933_16-2-2026,_12-2-53pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #18789