A
Call Intelligence
Adithya Reddy with Abijith — Feb 13, 2026 11:02
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
7.0/10
Pitch Effectiveness
4.0/10
Engagement
5.0/10
Conversion Probability
10.0%
Personalization
6.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Abijith
Abijith did not attempt to close on call with Adithya Reddy. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Moderate
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
inbound
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
3
Pitch Start
80% into call
Pitch Approach
Informational/Sample-led
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:46 (46s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
25
Rep Words / Customer Words
84 / 58
Rep Longest Monologue
5s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Timing / Already completed
I actually just checked my... I'll do it after six months or one year.
|
time | Customer | Yes | pivoting to education | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| master health checkup | Rep | -- | Negative | General inquiry about the customer's perspective on checkups. |
Key Moments
200:22
Customer reveals recent checkup
Changes the call from a sales attempt to a lead nurturing/follow-up call.
00:37
Agent offers sample report
Successful pivot to keep the lead warm for the future.
Discovery Questions
3
Q1
Am I speaking to Aditya Reddy?
Q2
Understand your perspective on annual checkups?
Q3
Have you looked into our services at all?
Trust Signals
1
Customer confirms they have looked into the services before.
Resistance Signals
1
I actually just checked my... I'll do it after six months or one year.
Topics Discussed
Annual Health Checkups
Sample Reports
WhatsApp Communication
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite greeting. |
| Discovery | 2 | neutral | Quickly mentions they already did a checkup. |
| Closing | 3 | neutral | Agrees to receive a WhatsApp report. |
Call Transcript
Click to expand
Speaker 1
0.09s
Hello
Speaker 0
0.67s
Yeah, good morning. Hello. Hello. Yeah.
Speaker 1
1.07s
Good morning. Hello.
Speaker 1
4.29s
Aapne online?
Speaker 0
6.53s
Ya, am I speaking to Aditya Reddy?
Speaker 1
8.83s
Catalanic?
Speaker 0
9.51s
my name is abhijet and i am calling from i o health care center.
Speaker 1
13.41s
Okay,
Speaker 0
14.41s
so basically i was calling to understand your perspective on annual checkups.
Speaker 0
20.05s
Because I actually just did my
Speaker 1
20.49s
I actually just checked my
Speaker 0
22.37s
oke.
Speaker 1
22.41s
Okay. Keep your contacts. I'll do it after six months or one year.
Speaker 0
25.75s
Okay, so have you looked into our services at all?
Speaker 1
28.95s
Yeah, I did, I did.
Speaker 0
29.87s
oke oke.
Speaker 1
30.99s
Okay, so but I've already finished mine.
Speaker 0
33.15s
yaa lord.
Speaker 1
33.33s
Yeah, no. I'll I'll do that. Yeah. Yeah, so it's
Speaker 0
35.69s
Yeah, so it's
Speaker 0
37.05s
Definitely sir. I'll send you a sample report. You can just go through it so you can understand what all is happening.
Speaker 1
40.23s
Okay sure. WhatsApp is on.
Speaker 0
42.65s
Definitely. Yeah. Thank you. Thank you Aditya. Have a great day.
Speaker 1
43.71s
Thank you.
Speaker 1
44.71s
Thank you Aditya. Have a great day.