A
Call Intelligence
None with Abijith — Feb 19, 2026 14:00
Deal Lost
Cold
Call History
2 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
None
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Not a lead
Lead Type
outbound
Conversation Flow
Opening Type
verification
Opening Quality
Professional but brief
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:15 (16s)
Primary Language
English
Code Switching
None
Total Speaker Turns
8
Rep Words / Customer Words
23 / 5
Rep Longest Monologue
4s
Customer Longest Monologue
1s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Identity
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Wrong Number
Round number.
|
identity/contact info | Customer | Yes | polite exit | Good |
Key Moments
100:12
Wrong number confirmation
Ends the sales opportunity for this specific call.
Resistance Signals
1
Wrong number identification
Topics Discussed
Identity Verification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer answers and clarifies identity. |
Call Transcript
Click to expand
Speaker 0
0.41s
Hello.
Speaker 1
1.33s
Hello.
Speaker 0
1.95s
yaa good afternoon. aa am i speaking with poonam shinde?
Speaker 1
7.01s
nau
Speaker 0
8.75s
okay like is it a wrong number sir?
Speaker 1
12.11s
Round number.
Speaker 0
13.07s
oke sir. thank you.
Speaker 1
14.69s
okay.