A
Call Intelligence
Sandeep Barre with Abijith — Feb 17, 2026 09:17
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
40.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Abijith
Abijith did not attempt to close on call with Sandeep Barre. Coaching opportunity.
No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Sandeep Barre.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
inbound
Campaign Source
ig
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Professional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
none
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:19 (20s)
Primary Language
English
Code Switching
None
Total Speaker Turns
10
Rep Words / Customer Words
48 / 42
Rep Longest Monologue
4s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
In a meeting
hey, I am in the middle of a meeting, can I call you back?
|
time | Customer | Yes | agreement and reschedule | Excellent |
Key Moments
200:09
Prospect mentions meeting
Determines the call must be rescheduled; prevents forced pitching.
00:14
Evening callback agreement
Maintains the lead's warmth and sets a clear next step.
Resistance Signals
1
Time constraint/Busy
Topics Discussed
Introduction
Availability
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite greeting. |
| Middle | 2 | neutral | Directly states unavailability due to a meeting. |
| Closing | 3 | positive | Polite agreement to a callback. |
Call Transcript
Click to expand
Speaker 1
0.09s
Hello.
Speaker 0
0.67s
Hello?
Speaker 1
1.47s
ya, good morning. am i speaking to sandeep?
Speaker 0
4.15s
and it goes
Speaker 1
5.05s
so my name is abhijit and i'm calling from ivo health care center from chennai.
Speaker 0
9.35s
hey, I am in the middle of a meeting, can I call you back? like I'll be free at some point and I'll call you back. is that okay?
Speaker 1
13.95s
Ya.
Speaker 1
14.89s
Yeah, I'll give you a call in the evening if that's fine. Yeah, sure, sure, yeah, thank you. Alright, yeah, thank you.
Speaker 0
15.57s
Call
Speaker 0
17.07s
Yeah, sure sir. Yeah, thank you.
Speaker 0
18.97s
thank you.