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Call Intelligence

None with Abijith — Feb 11, 2026 15:12

Deal Lost Warm
Customer None
Phone +917093554746
Rep Abijith
Team Sales
Date 2026-02-11 15:12
Duration 0:06
Source None

Call History

15 attempts
Total Attempts15
First CallFeb 11, 2026
Last CallFeb 26, 2026
Total Talk Time0.7 min
Other RepsNivitha, Santosh Singh, Santosh Singh, Santosh Singh, Bhavani
Rep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
10.0%
Personalization
0.0/10
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Abijith

Abijith did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Abijith

Abijith skipped both rapport building and needs discovery on call with None.

!

Low Performance: Abijith

Abijith scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 15
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Unknown
Language Preference Tamil
Brand Awareness Unknown
Brand Sentiment Neutral
Readiness to Buy Warm
Lead Type follow_up

Conversation Flow

Opening Type other
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:06 (7s)
Primary Language Tamil
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 0 / 7
Rep Longest Monologue 0s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Customer Speech
The only recorded audio is the customer saying 'Aa, God-ku lekkave illaiyaa? Aamaa aamaa.' which translates to 'Oh, doesn't God have an account? Yes, yes.' This appears to be a fragment of a larger conversation or a mistake in recording.

Sentiment Arc Detail

Phase Order Sentiment Note
Whole Call 1 neutral Customer is making a brief, casual statement.

Call Transcript

Click to expand
Source File +917093554746 11-2-2026, 3-12-39pm.mp3
Transcript +917093554746_11-2-2026,_3-12-39pm_transcript.json
Ingested 2026-03-01 11:19
Call ID #18744