A
Call Intelligence
Ved K with Abijith — Feb 19, 2026 17:07
Deal Lost
Warm
Lead Source
Meta AdsCall History
6 attemptsRep Performance
8.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
30.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Abijith
Abijith skipped both rapport building and needs discovery on call with Ved K.
No Close Attempt: Abijith
Abijith did not attempt to close on call with Ved K. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
6
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Lead
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:37 (37s)
Primary Language
English
Secondary Language
Kannada
Code Switching
Low
Total Speaker Turns
12
Rep Words / Customer Words
48 / 22
Rep Longest Monologue
6s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 4.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
Lot right naavu.
|
time | Customer | Yes | rescheduling | Excellent |
Key Moments
200:17
Customer indicates he is busy.
Ends the possibility of a sales pitch in this session.
00:30
Callback scheduled for next morning.
Preserves the lead for a future attempt.
Resistance Signals
1
Busy/Not a good time
Topics Discussed
Callback scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the call. |
| Middle | 2 | neutral | Indicates he is busy ('Lot right naavu'). |
| Closing | 3 | neutral | Provides a specific time for a callback. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello. Hello.
Speaker 0
1.09s
Hello?
Speaker 0
5.07s
Hello?
Speaker 1
6.31s
Hello.
Speaker 0
7.93s
yaa good afternoon ved. abhijit this side from ivo health.
Speaker 1
13.25s
o yes
Speaker 0
14.21s
yaa so is it a good time to talk?
Speaker 1
17.81s
Lot right naavu.
Speaker 0
20.89s
okay when can i call you back sir?
Speaker 1
26.59s
aa it's only like tomorrow morning.
Speaker 0
30.13s
oke. aai vil kaal yoo tumora et 9 o'clock ar 10 o'clock araund dhaat taim.
Speaker 1
34.73s
okay okay. all right. all right.
Speaker 0
35.31s
all right. all right. ya. thank you.