A
Call Intelligence
Manohar with Abijith — Feb 13, 2026 12:14
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
8.0/10
Pitch Effectiveness
4.0/10
Engagement
5.0/10
Conversion Probability
40.0%
Personalization
7.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Abijith
Abijith did not attempt to close on call with Manohar. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Start
28% into call
Pitch Approach
Consultative/Survey-led
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:42 (43s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
9
Rep Words / Customer Words
102 / 14
Rep Longest Monologue
14s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
No
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
Can you call me on Monday and tell me what's the situation?
|
time | Customer | Yes | agreement and scheduling | Excellent |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| blood test | Rep | -- | Neutral | Discussing the mandatory nature of annual health screenings. |
Key Moments
200:28
Customer requests callback
Defines the outcome of the call as a 'to-be-continued' lead.
00:34
WhatsApp confirmation
Agent adds a multi-channel touchpoint to increase follow-up success.
Discovery Questions
1
Q1
Can I get your perspective on that, sir?
Trust Signals
1
Customer provides a specific day for callback (Monday).
Resistance Signals
1
Time-based resistance ('Can you call me on Monday?').
Topics Discussed
Annual blood checkup
Lead form follow-up
Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the call. |
| Discovery | 2 | neutral | Requests callback due to timing. |
Call Transcript
Click to expand
Speaker 0
0.35s
hello. ya good afternoon. am i speaking to manohar?
Speaker 0
5.95s
sar mai nem is abhijit and ai am kaaling phram aivo helth ker sentar sar phram chennai.
Speaker 0
12.45s
Yeah, I'm calling regarding an uh form that you filled wherein we were trying to understand the perspective of a normal person why they think an annual blood checkup is mandatory. So can I get your perspective on that, sir?
Speaker 1
28.13s
Can you call me on Monday and tell me what's the situation?
Speaker 0
32.13s
pandu alright.
Speaker 1
33.77s
Nine.
Speaker 0
34.41s
all right, yeah. I'll give I'll give a call on Monday. I'll just connect with you on WhatsApp to confirm the data.
Speaker 1
40.21s
All right.
Speaker 0
40.33s
alright. alright. thank you manohar. have a great day.