Alerts
Automated flags from call scoring rules
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Page 54 of 100Low Performance: Suganya
Suganya scored 3.0/10 on call with Amitesh. Review recommended.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Anuradha Gupta.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Anuradha Gupta. Coaching opportunity.
Low Performance: Suganya
Suganya scored 0.0/10 on call with Anuradha Gupta. Review recommended.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Swati Hans. Coaching opportunity.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Swati Hans.
Low Performance: Suganya
Suganya scored 2.0/10 on call with Swati Hans. Review recommended.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Amal Madhavan.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Amal Madhavan. Coaching opportunity.
No Rapport or Discovery: Bharath Kumar
Bharath Kumar skipped both rapport building and needs discovery on call with Prashanth.
No Close Attempt: Bharath Kumar
Bharath Kumar did not attempt to close on call with Prashanth. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with Tharun.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Tharun. Coaching opportunity.
Low Performance: Vimal
Vimal scored 3.0/10 on call with Tharun. Review recommended.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Yashwanth. Coaching opportunity.
No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with None.
No Rapport or Discovery: Suganya
Suganya skipped both rapport building and needs discovery on call with Yashwanth.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Yashwanth. Coaching opportunity.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
Low Performance: Vimal
Vimal scored 0.0/10 on call with None. Review recommended.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
No Rapport or Discovery: Vimal
Vimal skipped both rapport building and needs discovery on call with None.
No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Close Attempt: Vimal
Vimal did not attempt to close on call with None. Coaching opportunity.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Vivek. Coaching opportunity.
No Close Attempt: Suganya
Suganya did not attempt to close on call with Isaac Mark Joseph. Coaching opportunity.
No Close Attempt: Vimal
Vimal did not attempt to close on call with Mohammed. Coaching opportunity.
No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with Vrushali Tupe.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Vrushali Tupe. Coaching opportunity.